Al Manial Hotels with Airport pickup service

The hotel is spacious, expansive, at first glance it makes a good impression. Lots of restaurants right on the Nile. The room itself wasn't crazy though. Dirty carpet by the bed, stained footrest by the armchair, only a bathtub with a rain shower in the bathroom. Everything is OK, but for the price it is not enough. At check in, we had to wait about 20 minutes to get the room, although we checked in after 15. At check out, we waited over an hour for our luggage to be brought from the room. Old sunbeds by the pool. It could have been much better.

A hotel full of experience The room is not big but overall it is pretty good. The bath water is also okay. The price/performance ratio is super high. Opposite is the Mina Palace You can see the pyramid from the breakfast area. It’s very nice to take pictures in the morning. I recommend everyone to take photos and check in from there. It’s very nice.

El hotel es de reciente construcción, de hecho, todavía está en construcción. Su punto fuerte es su cercanía con las pirámides de Giza, aunque la calle ya deja una impresión muy pobre, sin asfaltar y con multitud de baches. No tuvimos un desayuno con vistas a las pirámides, tal y como esperábamos, sino que lo hicimos en una terraza en la planta baja que daba a zonas comunes del hotel. No pudimos hacer uso de la piscina (por cierto, es muy pequeña), nos dijeron que estaban con tareas de mantenimiento. Sin embargo, nuestra sorpresa fue que al llegar por la tarde vimos a una familia haciendo uso de ella. La habitación está muy bien para el estándar de Egipto, es moderna y espaciosa.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

Great location as it is just ipposite Egyptian Museum and Tahrir Square. When we arrived, lobby was crowded with guests. Check in was so fast we dis not have to wait long and the room we got is superb, clean and nice ! Most affordable hotel compared to other nearby hotels.

If you ever get the privilege to stay at the four seasons DO IT! THEY ARE NOTHING SHORT OF AMAZING! I haven't checked in to my hotel because I was in luxor all day and I messaged them through their app to see about room service being there before I make it in. They delivered my meal already as I said it was okay knowing time wise I would be in late and assume that service ends at some point of the evening. I've only had lunch today I haven't been in a bed in the last 48hours, they set ny room up and delivered my food with out me checking in! Theyer amazing they set my spa time for tomorrow evening as well. They also able to offer massage in your room, their guest services is top notch. It's pricey but they absolutely take care if you! I've been to the one in Maui as well, absolutely not disappointed!

You can't ask for a better location or a more accommodating team than at this bed and breakfast. A great view of the Pyramids (across the street). The breakfast was ok, but the view from the terrace is what it's all about. The room was fine. Overall a good value, but if you're looking for upscale amenities, keep looking. If you're looking for good location at great price and kind staff, this is the place.

Nice hotel to stay before taking our flight back home. They have a kids playground outside and it was amazing for our 2 years old to use. The breakfast was not really good but the food that we eat a la carte was okay

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

There was no window in the room I asked for a replacement because I wasn't told by Trip.com that there was no window. They changed it to a room with a window, but in reality it was a dark, blocked window with no ventilation and was of no use. Other than the pyramid background, it was an average hotel, not much different from other hotels nearby.