We love Hampton Inn! But this experience was not good. At 12:20 a.m. the hotel fire alarm went off. Construction in the main lobby had left lights on that were melting the plastic for renovations. The lobby was filled with smoke! No one from the hotel did anything during this or since. No knocks on doors, no checks on residents, no emails, nothing. No communication to guests at all. A friend traveling said there wasn’t even staff on duty in the lobby the night while this was happening. We’ll stay at Hampton again because we love them, but this was the worst experience ever at one.