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Holiday Inn Berlin City-East Landsberger Allee, an IHG Hotel
3.1/522 Reviews

Holiday Inn Berlin City-East Landsberger Allee, an IHG Hotel

Berlin|1.87km from Kita Raupe Nimmersatt
We arrived at this unbelievably agonizing hotel after a 10 hour flight from New Delhi, my name is Saudhar Singh, I am 71 and my wife is 67 and we came here for some medical check ups as we both have late stage diabetic complications. Upon arrival at 1400 the taxi driver helped us with our luggage, and once we got in the nigh**are started, I asked thru IHG app for an early check-in at 1300 and when we tried to check-in the blonde lady at the reception simply asked us to wait, without apologizing for the inconvenience, without smile and greetings, and without even checking our reservation in the system, we waited for an hour watching other guests coming in and checking in with a completely different attitude from the reception lady. We got really tired waiting so I asked her again nicely, and without even lifting her eyes from the desk asked me to wait again. Luckily, another front desk staff he was kind enough to notice how tired we were so he approached us and offered all help he could, within less than 5 minutes we got checked in, but then Surprise #1: no luggage assistance available, we were given airport type trolleys and that’s it Surprise #2: the room was not checked before we get it, toilet unflushed toilet reeking with the worst sewer stench, no towels or amenities, one sofa only in the room, no water bottles. Surprise #3 Air conditioning was heating the room to an extremely uncomfortable levels and it was summer time here, no matter how you set the AC, its still the same car exhaust type temperature and humidity Surprise #4 no mini fridge in the room, and it was important for us to keep some medicines refrigerated Surprise #5 no soundproofing in this hotel at all, street and siren noises outside combine itself with yells and footsteps inside I went down to the reception and there was the same lady, asked nicely for room change, she said no other rooms are available, asked for a mini fridge and a fan and she said its only provided to tourist groups (I should have applied to tourist group loyalty program long ago and not IHG), there was no point to convince or complain, after some research I found a hardware store 5 tram stops away. They were extremely helpful and arranged a taxi to help me with 2 fans and camping refrigerator. The Turkish taxi driver was kind enough to carry it inside for me. Surprise #6 we tried to get into the restaurant for dinner but the door was closed and the entire place was full, it was limited to tourist groups only Surprise #7 the following morning we were denied access to the breakfast and asked us to pay, I showed them that my reservation was with breakfast, and another blonde lady at the restaurant entrance asked us to wait, they left us waiting till well after breakfast time and without any nice words we were told that they cannot find our booking with breakfast Surprise #8 tried to complain personally to the hotel management but the day 3 blonde lady asked me to wait as the manager was not there yet,

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Explore Guest Reviews of Hotels in Berlin

Searching for hotels near Kita Raupe Nimmersatt? Compare room rates and reviews to find your ideal stay.
Living Hotel Weißensee
4.2/572 Reviews
Weissensee
I had a good time staying at this hotel. The staff were really nice and always there to help with a smile. My hotel room was really clean and made me feel comfortable. The bed was also really comfortable, and I slept well. Thank you to the hotel staff for being so welcoming and professional. Overall, it was a really nice stay, and I hope to come back again sometime.
Leonardo Royal Hotel Berlin
4.3/591 Reviews
Friedrichshain
I really liked this little boutique hotel. It was very, very clean and EXTREMELY quiet!!!!! I ABSOLUTELY LOVE PEACE AND QUIET at a hotel, which is difficult to have. The room was classic European; quaint, small and was very clean - no dust anywhere and I appreciate that. The windows in the room REALLY kept any outside noise out. I thought there were birds in the area because I couldn't hear them! When opened the windows, I heard them. That's just how good they were at keeping the noise out. I did LOVE the church bells however. I opened the windows and recorded them when I could, they sounded so pretty. The water was wonderfully hot and the the spray was strong and felt so good against my skin. The water was soft and didn't dry my skin out like the water in the area I live in in the states. The hotel staff was very courteous and always kind. I am American and am HIGHLY fond of European breakfast! The breakfast here did not disappoint to me. The beds were lovely and just the right amount of firmness for me. I would definitely stay here again. The chocolate croissants were to die for! I hate I missed them on my last day.
Myer's Hotel Berlin
4.4/558 Reviews
Prenzlauer Berg
Stayed for two nights, the sheets were fine, the towels were not replaced, the breakfast was at the same price, and the other stores in the boutique hotel were worse. The quality of the service staff was also the same. The waiter in the restaurant would not care about you except for greetings. The front desk was friendly, but not professional. Especially a woman, emotional management ability let me suspect that she has mental problems, I politely ask printing, she will not play, stuck in one of the steps, in fact, say that she will not do it, she suddenly raised the tone, very loud repeat: this is where I will not! Repeated several times, people who didn't know thought I quarreled with her... How can people with emotional management skills work at the front desk of a hotel that claims to be a 4-star hotel? I felt too outrageous anyway and scared me.
Generator Berlin Prenzlauer Berg
3.4/541 Reviews
Prenzlauer Berg
This hostel is packed with noisy teen-agers. Location is good, rooms are ok. We stayed in a two beds bedroom with a caravan toilet inside, pretty helpful but pretty small and dirty as well. Cleanliness standards are not really high. Basically the place is well connected with a lovely common spaces but everything is dirty as **** and the guests are going to make feel your visit like a kindergarten visit but apart of that, if you can catch a good price like we did, the place is not bad.
Vienna House Easy by Wyndham Berlin Prenzlauer Berg
4/563 Reviews
Prenzlauer Berg
I can recommend this hotel. Appears new and modern, spacious, bright and practical rooms, nice interior, comfortable beds, quiet, good breakfast. The bathroom is a bit small, but not a problem. Tram and subway station right outside. Foodstore, burger king, farmacy is also right outside. Friendly staff.
Vienna House by Wyndham Andel's Berlin
4.2/5109 Reviews
Prenzlauer Berg
Great hotel. Really nice gym and wellness facility. Check in took a bit longer than expected and communication with trip.com needs improvement. I already had paid and they wanted to charge me when i checked out. Needed to send a copy of reservation to reception. Not a big deal but room for improvement.

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