Verified traveler
December 12, 2023
Our check-in was OK, relatively quick - although our other family members who checked in earlier had to wait in line over 45 minutes and there was nowhere to sit, which is a big deal for elderly. They also waited quite some time for an elevator at the parking garage.
Our room smelled like a gymnasium, and sadly the windows didn't open even a crack for fresh air. Fortunately by the 2nd day it had subsided.
All the staff were friendly, the room was clean (other than the smell lol). The bed was very comfy as were the pillows.
Other cons: so many charges (charged us for an extra person when there were only 3 of us - in my experience for a room with 2 queen beds I expect to be able to accommodate up to 4 people) and resort fees (annoying but these seem to be everywhere these days). Buffet could use some improvement in the food quality vis a vis the price.
Overall, I think I'd give a different property a try before staying here again, and if I did come back it would only be if I got a great deal on the room.