Name: Hotel Topaz Ozai Ekimae
Address: Oita City, Japan
Rating: 9.3

Japan

Oita City

There is a wonderful hot spring bath that flows directly from the source. I felt that the topaz-colored hot water had the effect of regulating the autonomous nerves and relaxing the stiffness.
The single room is clean and new and close to JR Ozai station, so it may be perfect for a solo trip for hot spring purposes.

　However, the problem is staff and management.
Even if I tried to enter the large communal bath after check-in, it was crowded with day trip bathers and washed potatoes. I took a bath the next morning because I had a plan. Check the front desk multiple times that you can take a bath the next morning.
　But the next morning, the public bath was closed with a close display.
There were other angry guests, and eventually everyone took a bath. I was impressed by the wonderful quality of the spring.

　Another thing is that you have to fill in all your address and phone numbers at check-in. When booking through online companies such as Trip.com, the hotel side has all the information, and originally it is only a signature. Or rather, it is almost the case now.
　I had a minor finger disability and had a help mark. I was in pain because my hands were not good at shaking.
　I managed to finish writing, but I had further mental pain. The staff spoke out and corrected it while saying, ”Is this 7? 3?” I cried in tears of sadness that I was embarrassed.
　I wonder if I can't see the help mark.
All of these seemed to be caused by the staff, and I felt that there was a problem with the management's lion ruler operation.
　Vijiho, which has a wonderful large communal bath that flows directly from the source, is actually quite rare. To the manager. Please acquire a customer's perspective as much as possible.

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