Name: Fullon Hotel Kaohsiung
Address: Kaohsiung, China
Rating: 8.8

Taoyuan

New Taipei City

Kaohsiung

Taichung

Hualien

Taipei

Our Italian customer forgot the Japanese whiskey after arrived in Xiamen but the house keeper really found it and gave us back so we really appreciate it!!! Pls give special thanks to the house keeper as it won’t be returned if it was lost in Italian hotel!!! And my customer said they will come back again in his next trip!!!

This stay was great! The room was comfortable with two large, cozy beds, and the bathroom was spotless. The service was excellent. The only minor downside was that the parking lot was a bit of a walk. We booked without breakfast, but it was super convenient to have a McDonald's and other shops right downstairs.

Hotel is near to Chang Gung Memorial Hospital. Just 10 minutes walking distance. I like their well-equiped sauna, steam room and jacuzzi. The gym only has 2 step machine and treadmill. There is no swimming pool. I suggest to add cycling machine and muscle building machine. A lot of restaurants and convenience stores nearby.  In the hotel, there are many water dispenser machines available. There are coin laundry machines for washing and dryer which makes it convenience.

The room and surrounding is clean. There are lots of complimentary snacks and they also offer a welcome drinks. Ambiance is quiet and peaceful. The staffs are accomodating. Buffet breakfast is quite impressive. The location is very much accessible. Over all, we enjoyed our stay here.

The views are great and the service is good. The facilities are indeed very old, which is understandable since the hotel has been around for over a decade. There were quite a few guests, and the scenery in Tamsui is beautiful, with very convenient transportation. I would consider staying here again.

Let me start with the advantages. Guests can use the underground parking lot for free. The double room is large, the bed is very comfortable, there are many TV channels, and there are welcome snacks.
The downside is that the air conditioning in the room had problems when we checked in. It was very cold, and the service staff couldn't handle it. They pushed the electric heater over, but it didn't work very well. And because we had children living with us, we were afraid they might get burned, so we returned it after using it once. We reported the situation to the service staff again and asked to change rooms. The service staff agreed to change rooms, but actually said that it might still be just as cold. I personally think that this way of expression is not appropriate, so we asked that the air conditioning in the changed room must be normal. Finally, after the service staff accompanied us to confirm that there was no problem with the changed room, we changed rooms. Everything returned to normal and we could relax and rest.

Upon check in there are too many staff during our check in in front desk but no one dare to ask for assistance unless you are the one will initiate it, i have been in different hotels before but this kind of service in the front desk is common i just don’t want to address it’s too obvious, they need more training maybe., one guy is very well in speaking in english is the one can show up hospitality the other is i don’t know, the room is narrow but we still find way to make ourselves comfortable since we will be staying for just a night enough to rest. The breakfast is good the staff is very good we understand the language is a little bit complicated but we appreciated the effort to communicate we love them for that they are much more good having interaction with their guest unlike in front desk. The sauna is out of order during our stay so we didn’t feel it’s kinda value for money since most of the facilities is out of service.

Overall, the hotel is decent and comfortable for a stay. My room was clean and spacious.

The hotel is eco-friendly, so single-use personal care items like toothbrushes and toothpaste are not provided; they are available at the counter for 20 NTD if needed. Shower foam and shampoo are provided in the bathroom. There are also no bottled water amenities, but you can boil your own water in the room.

One feature I really appreciated was the laundry room. As someone who likes to wash clothes while travelling, this was a big plus. It isn’t free (50 NTD for washing and another 50 NTD for drying), but I find the pricing reasonable.

The hotel also offers free biscuits and drinks during the day at Level 16, which guests are welcome to enjoy. The location is convenient, within walking distance to a FamilyMart and the Cianjin MRT station.

What I didn’t particularly like, although I understand the eco-friendly concept, was that some basic hotel service felt lacking. Late at night, I called the front desk to request paper and a pen, and was told I had to go down to collect it myself. Personally, after showering and settling in for the night, I didn’t expect to have to go downstairs for such a small request, and it was mildly frustrating, so I chose not to collect it and only asked again the following day.

That said, I’m not sure if this was due to a particular staff member. My interactions with other front desk staff were generally positive, they were helpful with directions and assisted me with booking a taxi in advance.

Overall, a comfortable stay with good facilities, though service consistency could be improved slightly.

I loved my stay at the hotel. My room was spacious and comfortable with a great city view. The staff were super friendly and helpful, and the location was perfect to getting around on the MRT.  Breakfast was delicious with lots of choices. Highly recommend!

Fullon

Columbus

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