Name: Rixos Pera Istanbul - Nickelodeon Play Access
Address: Istanbul, Türkiye
Rating: 9

United Arab Emirates

Abu Dhabi

Türkiye

Serik

Istanbul

Dubai

Egypt

Sharm El Sheikh

Hurghada

We booked a superior suite at €1,200 per night and received absolutely no special attention : no fruit basket, no chocolates, nothing. It was our anniversary, and despite our request, there was no acknowledgment, no cake, no thoughtful gesture. We also asked for a late checkout on our last day, but they refused anything beyond 1:00 p.m. 
The level of service is far from what you would expect in Dubai where the service is top notch …disappointing, especially for a hotel in Abu Dhabi

The hotel is great, and the key is that there is an all-inclusive package, which opens the Jelly Sea with one click. I spent a few days lying and eating by the sea, and felt that the time was too short! The food was quite good, and there was also a children's playground for kids, with great facilities and a great swimming pool. It was a little cold in February, so I'll go back later if it's hot!

I like the hotel, it was my second time on holiday with my children. The service is up to par. The food is delicious. There are no slides in the pool for children, although they used to be there. But there is unlimited access to the amusement park. It's a pity that it was possible to book a room through the app only for three adults and I had to pay extra for the children on site. Overall, the holiday was a success, thanks to the staff!

everything has been great but there are flaws. only drinking water is free in the hotel lobby. Free pizzas, hamburgers and lavash snacks should be provided for children. Because in the boulevard outside the other hotel, besides water, food and ice cream were also free.

Nice hotel, new! The guys are trying hard. But still, staying more than two nights gets boring. Be prepared that the large room with a separate living room on the lower floors has a view of the wall. 🤣, photo attached. )))) Naturally, the enterprising guys initially tried to put us in a worse room, which spoiled the initial impression a bit, but after relaxing at dinner (by the way, everything was very tasty) and going on the slides, we got over it. A surprise awaited us in another room: the air conditioner in the bedroom didn't work, my husband slept in the living room... 
It took them 24 hours to fix it. 🤦🏻♀️ Instead of riding the slides, I sat with the repairmen in the room, explaining five times what needed to be done... When they brought a fan, I honestly laughed out loud. The room was just decently priced, not cheap. But if you're positive, nothing will spoil your vacation. 💪. I took off a star for the view of the wall, and for the sleepless night in the heat, and for the next day wasted repairing their air conditioner)))

The hotel's beachfront location offers stunning views, and it's right next to a shopping mall. Breakfast was fantastic, with a wide variety of options. The front desk service was top-notch, especially Sofia, who even upgraded us to a suite! They even gave us macarons at checkout. Truly perfect service and experience!

Pros: Vibrant area close to several walkable places and full of restaurants. Staff are very friendly and welcoming.

Cons: The hotel rooms need maintenance, such as scratches on the corners and molding on the bathroom wall. 
There was no place to hang bath towels or clothes on the wall or behind doors. For extended stays, like we did, there was not enough storage space for clothes, such as a chest of drawers. 
Breakfast has a good variety, but their espresso looks like light-filtered coffee. The staff is friendly, but needs guidance on service. They get confused by coffee and egg orders.

Rixos

Columbus

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