PingfanzhiluLeo
June 8, 2024
The hotel environment is excellent, as evidenced by the pictures. The room has a good view and is quiet, which is very suitable for rest. The front desk lady gave me a free upgrade to a suite on the day of check-in. I was very grateful. I originally wanted to give a good review, but after checking in, I found that the only sofa had cushions that felt patchwork and arranged in different sizes; there was not much dust on the floor; the wind force of the wind was estimated to be more than half an hour for a girl's hair, like a decoration; the bedding was a bit old, which was not in line with the hotel's positioning. The most unpleasant thing was that the waiter knocked on the door at around 7 o'clock in the morning, and then swiped the card to open the door directly. Fortunately, I locked it the night before and didn't open it. I thought it was over and didn't care too much. I didn't expect the waiter to knock on the door again at more than 8 o'clock, and swiped the card to open the door directly. I don't understand, is there no communication between the front desk and the floor? It's not clear whether there are people living in the room or whether they have checked out. It's okay once, but they came twice, and I was in no mood to have a good rest. There is also the hotel's breakfast. It was supposed to end at 10 o'clock, but I went at 9 o'clock. There were basically no hot dishes, and there was no replenishment. The remaining ones were probably not eaten by the previous guests. It may also be that the hotel mainly receives group guests and does not pay much attention to these details. I am not saying so much to complain, but I still hope that the hotel can do better in the details of the service to match the hotel's positioning.
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