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The Henry, Autograph Collection
4.4/595 Reviews

The Henry, Autograph Collection

Dearborn|2.35km from Henry Ford Museum of American Innovation
This is the first negative review I have ever left for any Marriott property as a lifetime Gold status member. The check in was awkward in that the person at the front desk did her best to talk us out of checking in. We were told they might be sold out (without checking the system). I asked if she was sure, since the app showed vacancies shortly prior to arriving. She also mentioned the price of the second night as being over $430 (I assume to discourage me from checking). Once we booked via the app at the front desk, she dismissively gave us our key, ”you're all set then.” No gracious (and very standard) ”thank you for being a loyal member; please contact us with any questions, etc.” Zero stars for front desk, more on that later. Maid service is 5 star, so is the restaurant/bar staff. Both beyond friendly. The rooms are 3 star. The hotel lobby is very nice, and it seems any remodel budget was spent on the shared spaces. The rooms are basically Courtyard rooms with laminate floors that replaced the carpeting. The furniture is dated. The bathrooms are nothing special or updated. I was hoping check in was just a bad day, but we had to deal with the same person on our last day of a 2 night stay. We were politely asked (don't recall the gentleman's name) the previous night to call after 8am for late check out on the morning of. Called at 8 AM. The same person from check in (Kimberly) was asked for late check out, she was having none of it. Politely reminded of status and asked for an hour, she said ”not at this time.” Did not argue. We accepted defeat and checked out at 11 AM as required. Tough to defend the one employee who greets and sends off a guest being so sour on inquiries from loyal guests. There's other great Detroit options. Don't let this speak for all Marriott properties, though.

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Explore Guest Reviews of Hotels in Dearborn

Searching for hotels near Henry Ford Museum of American Innovation? Compare room rates and reviews to find your ideal stay.
Courtyard Detroit Dearborn
4.1/5103 Reviews
Very satisfied with the comfortable environment
Extended Stay America Suites - Detroit - Dearborn
3.2/581 Reviews
The room is clean and tidy
Staybridge Suites Dearborn MI
3.4/564 Reviews
We booked 2 rooms one with 2 double beds and a pull out couch and one with a king bed and a pull out couch. The room with the two double beds was much more spacious and had much more room in the kitchen area including an area to eat as well. Rooms were nice and comfortable. Rooms are starting to need some upkeep. The carpet was needing some repair and the kitchen cupboards needed repair as well. But overall it’s a great spacious room. They do need more cooking utensils and cook wear if you plan on cooking as they don’t have much to work with. The free breakfast was great, the lady hosting and making breakfast was a bit grumpy though. The lady who checked us in Friday night was fantastic went above and beyond! The pool was beautiful! And nice and warm!
TownePlace Suites Detroit Dearborn
3.9/589 Reviews
I have stayed here many times in the past, but this visit was horrendous! I arrived there about 12:30/1 am and there was some kind of “party” in the patio area right outside the front desk area. There were about 15-20 people, liquor bottles all over the table, people smoking cigars, no where really to park, and it was not the first thing I wanted to see when I got to my hotel after a long day (on a WEDNESDAY/THURSDAY at 1 am)! I also “checked in online” the day before and was waiting for my mobile key (or so I thought), but never got a key so I was told to go to the front desk so I did. When I got there and gave her my ID it was taking a while so I asked was there an issue? I didn’t get an answer so I told her I checked in online everything should be ok, well I was told “we don’t do online checkin or have mobile keys here so I’m finding your room now.” Wow!! I was also asked to sign a form to acknowledge the “quiet hours” starting at 10 pm, no smoking and no party policy”. That was fine (even though there was a full fledge “party” a few steps away! I also pointed out their form said the room deposit said $100 per day and when asked to clarify I was told, it didn’t matter what it stated it is $100 total! Smdh!! THEN to make matters worse, the elevator didn’t work!! I was in the 3rd building on the 3rd floor and had to lug all my luggage up the stairs! The hallway had sheets thrown on the floor and when I got to my room the air conditioner was running! No problem, I’ll just turn it off right! NO! I switch it off NOTHING, I turned up the temp expecting the heat to come on, but more cold air came out!! So I called the front desk to ask if I could have another room because the air wouldn’t shut off. I was told there are no more rooms and maintenance is offsite until tomorrow, so I asked am I supposed to freeze? She apologized and said there’s nothing she could do until the next day! Huh!! I kept messing with the thermostat and end up trying the “heat emerg” setting and the heat finally kicked on. I was able to set the temp at about 79 and once the room got to 79 it finally cut off. The room was also dirty and the toilet took 30-45 mins to fill, so when the maintenance guy came the next day at about 11:30 am, I told him what happen with the thermostat & he was nice but he didn’t know exactly what the problem was to fix it! At that point I was frustrated and just said if it stays off at the “heat emerg” setting I was fine. I told him about the toilet and he did fix that with a new part. The elevator worked early that day, but when I returned Thursday night it was off again!! There was (what I later learned) a “family staying next door and also across the hall. Well I guess they could not get adjoining rooms so they kept their doors open with the latch keeping the door ajar so EVERYTIME, they went in and out you heard the doors banging against the metal hook. I don’t know if they were living there or what but they were there my entire 5.5 days and
The Henry, Autograph Collection
4.4/595 Reviews
This is the first negative review I have ever left for any Marriott property as a lifetime Gold status member. The check in was awkward in that the person at the front desk did her best to talk us out of checking in. We were told they might be sold out (without checking the system). I asked if she was sure, since the app showed vacancies shortly prior to arriving. She also mentioned the price of the second night as being over $430 (I assume to discourage me from checking). Once we booked via the app at the front desk, she dismissively gave us our key, ”you're all set then.” No gracious (and very standard) ”thank you for being a loyal member; please contact us with any questions, etc.” Zero stars for front desk, more on that later. Maid service is 5 star, so is the restaurant/bar staff. Both beyond friendly. The rooms are 3 star. The hotel lobby is very nice, and it seems any remodel budget was spent on the shared spaces. The rooms are basically Courtyard rooms with laminate floors that replaced the carpeting. The furniture is dated. The bathrooms are nothing special or updated. I was hoping check in was just a bad day, but we had to deal with the same person on our last day of a 2 night stay. We were politely asked (don't recall the gentleman's name) the previous night to call after 8am for late check out on the morning of. Called at 8 AM. The same person from check in (Kimberly) was asked for late check out, she was having none of it. Politely reminded of status and asked for an hour, she said ”not at this time.” Did not argue. We accepted defeat and checked out at 11 AM as required. Tough to defend the one employee who greets and sends off a guest being so sour on inquiries from loyal guests. There's other great Detroit options. Don't let this speak for all Marriott properties, though.
Hampton Inn Detroit/Dearborn
4.1/5102 Reviews
It is very close to the Ford Engineering Center, the breakfast is good, the room is clean and tidy, and I will stay here next time.

Frequently Asked Questions

Dearborn Travel Guide

Brief Description of Henry Ford Museum of American Innovation

The Henry Ford Museum of American Innovation is a renowned historical museum located in Dearborn, Michigan. It showcases the rich history and innovation of America through various exhibits and collections. With a vast collection of artifacts, including the famous Rosa Parks bus and the first Ford Model T, the museum offers visitors a unique opportunity to immerse themselves in the nation's history.

Must-Experience Things and Uniqueness of Henry Ford Museum of American Innovation

  • Explore the extensive collection of historic vehicles, including iconic Ford automobiles.
  • Discover the evolution of technology and innovation through interactive exhibits.
  • Witness significant historical moments, such as the Kennedy presidential limousine and the Wright brothers' bicycle shop.
  • Participate in hands-on activities, like operating a Model T or taking a ride on a vintage carousel.
  • Attend engaging presentations and demonstrations showcasing American ingenuity.

Better to Know Before Visiting Henry Ford Museum of American Innovation

  • Plan your visit in advance to make the most of your time at the museum.
  • Check the museum's website for any updates on exhibits, events, and ticket prices.
  • Consider purchasing tickets online to avoid long queues during peak tourist seasons.
  • Wear comfortable shoes as the museum covers a large area with multiple floors.
  • Bring a camera to capture memorable moments and stunning displays.

Transportation Near Henry Ford Museum of American Innovation

For visitors arriving by air, the nearest airport to the museum is the Detroit Metropolitan Wayne County Airport (DTW), located approximately 13 miles away. From the airport, visitors can take a taxi or arrange for a shuttle service to reach the museum.

If you prefer to travel by train, the nearest Amtrak station is the Dearborn Station, which is just 2 miles away from the museum. From the station, you can easily access the museum by taxi or public transportation.

Tips for Booking Hotels Near Henry Ford Museum of American Innovation in Dearborn

  • Check for hotels that offer shuttle services to the museum for added convenience.
  • Consider staying in hotels within walking distance to the museum to save on transportation costs.
  • Look for hotel deals and discounts specifically catered towards visitors of the Henry Ford Museum of American Innovation.
  • Read reviews and ratings of hotels to ensure a comfortable and pleasant stay.
  • Book your accommodation in advance, especially during peak tourist seasons, to secure the best rates and availability.
Remember, when booking hotels near Henry Ford Museum of American Innovation in Dearborn, consider the unique experiences offered by the museum and choose accommodation that aligns with your preferences and needs. Enjoy your visit to this fascinating historical destination!
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