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5 star

Felix Suiten am Zwinger
4.4/547 Reviews

Felix Suiten am Zwinger

Altstadt Dresden|0.2km from Wasserfontainen im Zwingerhof
We have checked in with friends and parents for 3 nights. I wrote by mouth months ago that I wish the suites are next to each other or nearby. Unfortunately, it didn't work, although we were already there at 13.30 clock, and the check at only 15 clock. You didn't show any interest in clarifying that. After we were able to get our suites , we were drawn attention by the young man to the fact that we have to pay immediately ( 3 pairs - 6 people ) . We had to indicate our credit card as a guarantee when booking and could not understand why we had to pay immediately. After paying, I went to the Felix Bar, which is part of it. I ordered drinks there. When I wanted to pay, I was asked if I wanted to write it to our suite. I answered that I had to pay everything so urgently at the arrival. I then paid the drinks in cash and I didn't go to this bar with our friends. To coffee .... I asked in advance by email whether we had the coffee capsules in the room. Then I was told that it has a lot of it available in all kinds. We had a xxl suite with 2 bedrooms to four and had tea capsules and only 2 coffee capsules in the room - a great breakfast 🙈 We then bought in the corner of the capsules in the rewe . The room was never controlled all day, waste was full, toilet paper was not enough, etc ... Very bad, the location is great, the facilities are OK, but the staff is untrained and totally unmotivated. Probably the staff of the bar, who then beside a little at the reception will enjoy.

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Breakfast

Maritim Hotel Dresden
4.3/554 Reviews

Maritim Hotel Dresden

Altstadt Dresden|0.48km from Wasserfontainen im Zwingerhof
Visited over a long weekend for Christmas markets which were really nice and plentiful. Unfortunately the hotel experience marred what was otherwise a great weekend. So.... Good points: Hotel is ideally located for Dresden city centre. Hotel rooms are spacious and comfortable. Bar area is cozy and pleasant. Swimming pool was ideally heated for fitness swimming. Poor points: Only the odd member of staff speaks English (despite the website saying otherwise). Mistakes made at check in which were:- No explanation of hotel layout. No complementary water bottles provided, we were then denied them the next day and had to argue with a reception member for them to be given. Room cards not enabled for gym and wellness area access (denied access to the area so had to return to reception to enable). Finally and the most concerning point (one I have never experienced before) was that we were ignored whilst sitting in the bar area. After an afternoon of Christmas markets we returned to the hotel and went to the bar. We waited some considerable time to be waited on before having to ask a female member of staff for our drinks order. We then waited over 10 minutes before drinks were served at the table. I appreciate that during busy times waiting times can be extended but there were only a handful of people seated in the bar area and 4 people attending the bar?? Having drank our drinks we then attempted to get another round which turned into a complete insult. We attempted to stop the female member of staff a couple of times who appeared to be busy but was clearly avoiding us. The bar became a little busier and she was attending tables of German guests and serving drinks in the normal manner. Another male bar tender was doing likewise clearly leaving us to wait whilst they waited on more German guests. I eventually went to the bar to ask another member of staff who took the order but after 10 minutes we had still not been served. I tried to speak to the bar tender about our drinks and was told that they didn't understand (our language) and just walked away??! Completely frustrated with the situation, I went to reception to ask for the manager who I hoped would assist us and help us to get a drink. I was told there was no manager available but he would deal with the situation. In fairness he did speak to the bar staff who then obliged and brought us our drinks. We were then pointed at by other staff members and made to feel really uncomfortable. Eventually we left the bar and went to our rooms before visiting the restaurant later. The restaurant experience was very different and Paul who served us was exemplary in serving us during our various courses. It is a real shame that we experienced the bar behaviour as this is really nice hotel otherwise.

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Explore Guest Reviews of Hotels in Dresden

Searching for hotels near Wasserfontainen im Zwingerhof? Compare room rates and reviews to find your ideal stay.
ibis budget Dresden City
3.8/559 Reviews
Altstadt
Forgot to take pictures, but ibis is a unified decoration. Breakfast, the rooms are the same. Hotel location is super! Go to the old town to visit, go to the supermarket, the hotel is super convenient. The hotel parking lot is very expensive for 15 Euros a day. You can find a parking lot near the road. 6 Euros a day
Holiday Inn Dresden - am Zwinger
4.3/564 Reviews
Altstadt
Brilliant staff, we arrived very late. Their was an issue concerning our room but this was soon rectified. The ten minute walk to the city is straightforward. The hotel is central but not great if you are unable to walk far. This didn’t hinder us.
Hotel Indigo Dresden - Wettiner Platz
4.4/545 Reviews
Altstadt
Central location, easy walking distance to main attractions. Room spacious, bed good, bathroom well laid out. Lift to upper storeys. Fridge and kettle provided. Staff helpful and professional. Breakfast excellent, buffet, omelettes to order, Parking available under the hotel.
Aparthotel am Schloss
4.5/518 Reviews
Altstadt
Stayed here for four nights and just loved the location of the hotel, near to all the sights, good restaurants plus a fabulous bakery almost on the doorstep. We used the kitchen area for breakfast and that worked fine, plenty of crockery and cooking utensils had we felt the urge to cook (we didn't). We had the one bed apartment, the room was big and very quiet at night, shower was great. Reception was open from around 8.30-7pm and we found the staff very helpful and welcoming especially when we first arrived. Just the wifi signal was a bit intermittent in our room but that wasn't a big deal for us except when trying to watch a football match from the UK!
Star G Hotel Premium Dresden Altmarkt
4.4/5117 Reviews
Altstadt
My hotel room was HUGE. This was a phenomenal surprise, especially given the location. The Hotel is around the corner from a ton of excellent restaurants, and only a short short walk from the city center were one can find beautiful outdoor terraces with wonderful views of the city. Once construction in the market in front of the hotel is finished, I'm sure there will also be another excellent view on the doorstep. I will happily stay here again next time I need to be in Dresden.
Innside Dresden
4.3/548 Reviews
Altstadt
This hotel was chosen for its location near the old city. The hotel is new and everything is very bright and cheerful. The rooms are somewhat smaller than other Melia hotels, but this may be due to the Innside branding. However, the room certainly served us well. We could walk everywhere that we wanted in Dresden. It was also conveniently located near a Lidl grocery store where would get snacks and drinks. With its location to the Altstadt, there were restaurants everywhere. The Dresden Frauenkirche was just a few steps from the hotel. We booked our room with the included breakfast. The breakfast was very good, and there were adequate selections. This hotel proved to be an excellent choice for Dresden.

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