Guest User
May 18, 2023
What a beautiful hotel. What a fantastic team of passionate, dedicated - wonderful people. They are true hospitaltity professionals and generous, warm and caring hosts. Their love for making your Greek holiday special transpires in everything they do, and nothing is ever too much for them. We travelled with as a group of six and had three rooms, they all were very nicely layed out and clearly very neatly kept clean. We did not find any issues at all, and the presentation of the rooms is very comfortable, with a clearly well thought-out vision and design. When we arrived, we were offered a lovely and very refreshing welcome drink in the lounge. This was a nice touch and made us feel welcome and relaxed. The gentleman from Front Desk then explained the facilities and guided us to the room, and walked us through the amenities, all in perfect English. Throughout the stay, we often found ourselves around the bar/lounge area, which is truly the heart of the hotel. It is where breakfast, lunch, dinner, poolside drinks, evening drinks, etc. all take place and where you will often find the team ready to help with any request. They introduced us to mountain tea, made with Cretan herbs, and often we found that asking "what should we have?" resulted in a perfect recommendation from the team; from Strawberry Daiquiri, to freshly made smoothies, the aforementioned tea, or a cold beer. They seemed to always know the right drink to make for us all of us in the group. They enjoyed sharing stories about themselves and listen to ours, they knew our names after only meeting us once or twice, they learned our breakfast preferences and never-ever forgot to smile a genuine and bright smile. This hotel feels like a perfect oasis of calm and sophistication, and an impressive 5* experience. We truly loved our stay here, and it is all down to the team that made us feel like royalty.