I have the right to upgrade for free, but the front desk did not upgrade my room. When I checked in, I asked if there was a room not facing the road. The front desk directly said that the room you booked is one facing the road. If you book a room after 9 o'clock, the price will be reduced after 10 o'clock. How do the guests staying there feel? It's really outrageous. I didn't sleep all night on the side of the road. I really couldn't stand it in the morning. The phone in room 617 is broken. So many of your rooms are on the side of the road. Can't you buy earplugs for the guests to use? The front desk will not solve the problem. The guest said that the room was very noisy and he didn't sleep all night. He asked me to check out at 12 o'clock in the afternoon. To emphasize? Just say the room is like this and there is no solution. Check out directly, very bad check-in experience
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