Hotels in Hakone Yumoto, Hakone

Located in Hakone (Yumoto), this vacation home is within a 10-minute drive of Fuji-Hakone-Izu National Park and Odawara Castle. This vacation home is 6.2 mi (9.9 km) from Hakone Kowakien Yunessun and 8.9 mi (14.3 km) from Lake Ashi.Free self parking is available onsite.Make yourself comfortable in this air-conditioned vacation home, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a microwave and an electric kettle.

This hotel is in ideal location for an overnight in the Hakone area. The staff were extremely polite and friendly. The room was really large and amenities were plentiful.

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

Overall, I had a great experience with Hakone Kowakien Ten-Yu, the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate an anniversary weekend

At the reception, when I was waiting, a dark female staff member said, ”If you don't wear a mask, you can't enter the building, so please buy it.” I was warned only that there were other male customers with real faces. There is no one other than the staff who pays attention to the real face, and the hot springs, dressing rooms, and the building are full of real faces. I understand that it is easy to be careful because I am a young woman, but I would like you to respond without discrimination. The mask is not sold one piece, but only 500 yen as a set. The restaurant tastes like a food court. The taste is not suitable for health-oriented people because it has plenty of additives and a small amount of vegetables. It was 16000 yen for bathing fee and restaurant for 4 adults and 2 infants. It's a super public bath atmosphere, so it's a little too expensive. It was a pity that there was a smoking corner on both the left and right sides of the entrance and exit, and I couldn't avoid the smell of cigarettes. There are many group guests who smoke, so it may be suitable for banquets. When I checked the receipt, there was no mask price. At least it is a salvation.

The most anticipated one-night hotel on this trip to Japan was a bit disappointing to the store, not as exciting as the pictures. Room facilities are still quite old, mainly because it has a bad smell. I do n’t know if there are other rooms, I was informed that the room was full, but there are still available rooms on the Internet to book. The hot spring pool is relatively small, and it may be a little crowded if there are many guests. Finally, let ’s spit out the meals. It ’s a good idea to prepare some food before going. There are no convenience stores around. The first night we ate kaiseki, the more we became hungry, the appetite was really bad, and the breakfast the next day was average. In general, the price is not high, it is time to experience.

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

Absolutely wonderful experience. My time in Yama No Chaya Hakone was rainy throughout the time, but Hakone looked so beautiful in rain. Everyone and the entire staff was friendly, professional and extremely helpful. One staff ran out in the rain from long distance to bring me an umbrella and welcome me; there was always my shoes ready to put on whenever I was ready to go out; breakfasts and dinners were prepared and served in such artful and tasteful way that I had to take so many photos. Their services and hospitality are top notch and highlight of my trip. Thank you for the unforgettable experience .

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!