Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 6, 2026
Guest User
The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.
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Price per night from:AU$231
Posted on Feb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:AU$189
Posted on Jun 5, 2026
Guest UserMy husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.
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Price per night from:AU$312
Posted on Apr 17, 2026
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:AU$123
Posted on Sep 29, 2025|Semi-Double Room, Non-Smoking (Small Double 15 Square Meters (123 cm Wide × 1 Bed))
Guest User## Environment:
The location is very convenient, just a few minutes' walk from Beppu Station. There's a Lawson nearby and plenty of restaurants. You can walk to the beach in about 10 minutes.
On the 3rd floor, there's a free hot spring. If you want to use it, you can pick up a yukata and belt from the toiletries area on the first floor. It's on a lower level, and I didn't see it at first, so I had to come back down to get it. There's a good selection of toiletries, including disposable makeup remover and facial cleanser.
## Cleanliness:
The room's cleanliness was decent. The facilities were a bit old but still clean. The hot spring only had two hot pools, one cold pool, and a sauna. There was also an outdoor pool just big enough for one person. You just take off your clothes, rinse off, and then soak. However, when I was soaking, I noticed a lot of what looked like exfoliated dirt floating in the pool. The water circulation didn't seem to be very timely, so I only soaked for a short while and then left.
## Facilities:
There's a washing machine and dryer, which I think cost 300 yen per use. The room has a refrigerator, but it doesn't seem to have a microwave; that's probably in a common area. It's quite quiet.
## Service:
The service was very friendly. Opposite the restroom on the first floor, there's a self-service luggage storage area where you can set your own password and retrieve your belongings, which is very convenient.
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Price per night from:AU$50
Posted on Jan 7, 2026
E1386****
This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.
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Price per night from:AU$471
Posted on Jul 14, 2026
Anonymous UserIt is very near to the Beppu train station, about 3~5 minutes walking.
Breakfast is good, wide selection of Japanese and some western food.
Public bath ~ you need to walk to another Amanek Hotel, just few steps away. Nice hot pool with sauna facilities. Only complaint is the female cleaner keep coming in and out when the male guests are in the changing room and public bath. Doesn't she have better time to come and do cleaning and service? The bath area is close between late morning to afternoon.
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Price per night from:AU$45
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:AU$58
Posted on Mar 20, 2026
Guest User
Super friendly hostel with lovely dorms, very spacious pods and cute little onsen. Private onsen also available.Free parking was a great perk and staff super friendly
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Price per night from:AU$30
Posted on Jan 20, 2026|Standard Twin Room-Non-Smoking
YiyiyizhuThe room was great, and the location was perfect. Compared to other hotels, it offers excellent value for money. I highly recommend staying here! Everyone should definitely choose this hotel; we had a very comfortable stay.
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Price per night from:AU$48