Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:€384
Posted on Nov 1, 2025
Draculazhiyi
I stayed two nights in a room on the 9th floor, so here's my experience. In terms of facilities, the hotel is relatively new and the amenities are quite good. The reception is located in a villa, presumably an extension of an older building, which adds a unique charm. There are only two suites per floor, so the rooms are very spacious. The indoor onsen (hot spring bath) was particularly impressive and very comfortable. The large public bath is in another building a three-minute walk away, located on the first floor as an infinity pool; I recommend experiencing it at sunset – it's wonderful. As for the food, the kaiseki cuisine here is of extremely high quality, the best of the two hotels I stayed at in Beppu. The restaurant, Matsushu, in the new building, consists entirely of private rooms, the number of which seems to correspond to the number of rooms. Japanese breakfast and dinner are enjoyed in these private rooms, which is very pleasant. I also tried their buffet breakfast in another building, which was quite good, especially the high-quality fruit. Location-wise, there's a bus stop right outside. Whether you're going to Beppu Station, Kannawa Onsen, or a large shopping mall, you only need to take one bus, which is very convenient. Overall, it was a very memorable stay and I would definitely return.
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Price per night from:€262
Posted on Apr 30, 2026
SherrysJourney
No car? No problem! Right next to Beppu Station, there's a dedicated waiting room for the hotel, so you don't have to worry about rain or snow. Plus, there's a free shuttle bus every 20 minutes.
The hotel is situated on a hill, offering expansive views from all common areas. Inside, there's a large gift shop and a game center, perfect for both adults and children. Even though my room had a mountain view, I had no regrets; seeing the misty mountains and the steam from the hot springs was very characteristic of Beppu.
Of course, the most important part is the hot springs! I'm not sure if there are private baths, but the public bathhouse was already fantastic! There are three large outdoor tiered pools, so even with a lot of people, it doesn't feel crowded or awkward. They overlook the bay, and the front-most pool even allows you to lie down – I really loved that spot. There are also several smaller single-person pools. The sauna was surprisingly in the outdoor area too; although small, it also offered sea views. And there were at least three cleaning staff constantly tidying up, keeping both the pools and floors very clean. I soaked in the hot springs three times during my one-night stay ♨️ – it was incredibly relaxing!
Dinner was a buffet with a wide variety of dishes, and you could drink as much beer, red wine, white wine, and sake as you wanted! All the desserts were delicious.
One more thing: even though I didn't take photos, I noticed many child-friendly details, such as a kids' food corner and utensils at the buffet, and changing tables in the hot spring changing rooms. It was my first time seeing this at a hot spring hotel, which is quite rare.
I took the wrong train when I arrived, delaying my plans for an entire day. Combined with the rain, traveling solo, without a car, and not wanting to walk around in the wet, I only did one thing in Beppu: I just enjoyed the hotel 😹. Booking a good hotel is really important; my mood completely improved once I got here 🫶🏻
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Price per night from:€169
Posted on Jan 7, 2026
E1386****
This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.
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Price per night from:€282
Posted on Sep 20, 2024
Sarah H.
Beautiful hotel located in a very peaceful and green area with magnificent views of the mountains and smoke from hot springs. The hotel itself has hot springs and baths in a lovely garden. Very nice and spacious room with lots of toiletries available downstairs. Within walking distance of the 7 hells of Beppu.
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Price per night from:€70
Posted on Mar 16, 2024
DVS-SH
The JR Fukuoka Limited Express Sonic takes about 2 hours to JR Beppu Station. After exiting the station, you will be directed to the Tourist Information Center at the east exit. You can ask the lady to contact the hotel for pick-up service. The hotel's shuttle buses are all at the west exit, and the receptionist can look for them according to the advertisement on the bus. It's only a 10-minute drive away.
❗️The warm lobby of the hotel houses Japanese-style villas, which are very small in size and have an outdoor hot spring and golden hot spring! ! A hot spring with gold nuggets on the ground. I haven't seen any guests for two days and one night, so I'm enjoying it alone. There is a changing room before entering the hot spring, which is fully heated. It is commendable 👍🏾One stay and two meals. For dinner, the staff will come to remind you, and the banquet will be prepared with about 10 dishes. Breakfast the next day was also a 🈚️ oil and water set meal. [Shy R]
❗️We provide a free shuttle bus to JR Beppu, so you can check out with peace of mind.
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Price per night from:€164
Posted on Mar 20, 2026
Guest User
Super friendly hostel with lovely dorms, very spacious pods and cute little onsen. Private onsen also available.Free parking was a great perk and staff super friendly
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Price per night from:€18
Posted on May 11, 2025
Abby Kimm
It's a capsule hotel. The only downside was the lack of a proper door separating the restrooms from the sleeping capsules, making it easy to be woken up. However, the staff were incredibly thorough and helpful when explaining all the necessary information for the stay.
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Price per night from:€13
Posted on Nov 14, 2023|Regular, Japanese-Style with Bath
Guest UserIt is an old ryokan.
The bathroom also needs to be equipped with hot and cold water.
The size of the room is satisfactory.
It's very cold, but you can control the heater.
Although it is a weekend, the price is too expensive and you have to pay a 1000 yen hot spring tax even if you do not use the hot spring when you check out.
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Price per night from:€32
Posted on Jan 13, 2026
Kubackpacker
We had a very nice stay.
The room was very pleasant, with a lovely view, and the welcome was very kind.
The accommodation is also very well located, close to the sea.
Free services are also available, such as the onsen and bicycles.
Nothing to complain about, everything was great!
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Price per night from:€13