Beautiful place, unfortunately is not well maintained. Check-in was supposed to be at 3:00pm, we got the room at around 5:00pm, only to not be able to get into the room because ‘they run out of magnetic keys’. We were given a metal key… the wrong key (different room) once we got the correct one and got to the room, the lock is covered by a plate, needless to say you can’t remove the plate. It’s been 40 minutes. We called many times they still didn’t send anyone to help us. Sad, embarrassing.