"The location is decent; both the train and metro stations are within walking distance. However, there aren't many dining options nearby. When I first arrived, I found one pizza place, but that was about it for restaurants. The hotel breakfast is simple but filling enough. There's hot water available downstairs, and luggage storage is free, though it's in a basement without an elevator. Carrying heavy bags up and down is quite a hassle, especially since it's unattended. I guess that's understandable for a youth hostel."
"There was no drinking water available at the cabin hotel, and when I asked at the reception, the staff member told me to drink tap water. On top of that, there was a bad smell coming from morning .No application in tv,Bathroom water block in washbasin ."
"The hotel is conveniently located close to public transportation, which makes it very easy to get around. The room was clean and comfortable, and the breakfast was great with a good variety of options.
It is especially kids-friendly. My daughter really loved the self-made waffles 🧇
They played minigolf there as well."
"Hotel is located just 7-8 minutes walk from the metro, it is very easy to get to the metro and has a bus stop just right in front. The room is efficient, very spacious and minimal decoration. The front desk clerks were very helpful and had great attitudes. There was no AC which is common but they offer a fan in the room. Room cleaning is alright, you can request for daily cleaning by qr code or through the front desk, however they once forgot to give me enough towels (only 1 big towel for 2 people). I had a good stay and would recommend this hotel for any that is on a budget stay."
"My daughter and I stayed for 5 nights and had a wonderful vacation, enjoying every moment of it. From the very first day, we felt completely at ease. The cleanliness, peaceful atmosphere, and warm welcome made being here one of the best parts of our holiday.
The hotel is very clean, safe, and its location is perfect. You can walk to Tivoli, the main shopping street, and the train station in just a few minutes. I can't imagine a better location for exploring Copenhagen.
But what truly makes this hotel special are its staff. The entire team at reception was incredibly friendly, genuine, and helpful. Their pleasant conversations and sincere approach always made us feel so good. We didn't feel like guests; it was as if we were staying with long-time friends.
If we ever come back to Copenhagen, we wouldn't hesitate to choose Savoy Hotel again. A heartfelt thank you to the entire team for making us feel at home. ❤️"
"We really enjoyed our stay at CityHub. We arrived at the hotel early in the morning with hopes to drop off our luggage, we were instead offered a ‘hub’ straight away! The bathrooms and saunas were absolutely lovely, and the beds were very comfy. I enjoyed having a space to stand up within the hubs, and the ability to change the lighting and the music.
Overall, I would recommend cityhub to anyone looking for a stay in Copenhagen. You pay significantly less than what you would in a typically hotel, for what I could argue is better service and better quality."
"[”The environment is clean, and the check-in experience was excellent.”,”The service is attentive, and the room is tidy and comfortable.”,”Great location, excellent value for money.”,”Well-equipped facilities, quiet and suitable for relaxation.”,”Spotless hygiene, had a very pleasant stay.”,”Elegant style, a top choice for travel accommodations.”,”Convenient transportation, and the bedding is soft and comfortable.”,”The concierge was thoughtful, and the overall experience exceeded expectations.”,”Simple and clean, making for a very pleasant stay.”,”The scenery is pleasing, and the stay was quiet and comfortable.”]"
"The room was smaller than I expected. My two suitcases (one 26-inch and one 28-inch) barely fit and had to be squeezed together by the wall to open. The hotel's design is very minimalist and Nordic, but some of it prioritizes aesthetics over practicality (like the sink). However, there's a pegboard wall next to the bed, which adds some much-needed storage space. The bed is large, but I found the mattress a bit too soft and saggy.
The location is great, very close to the station, and there are many restaurants and convenience stores nearby."
"No frills stay matching its star rating.
The good is its location and proximity to the central train station, Tivoli, and mall (not much else around).
The bad, starts when ypu spot dirty carpets on the hallways, but it continues inside the room floor where there were multiple bits and pieces left behind; There were also multiple smeared or stained surfaces that makes it little appealing."
"The room was quite small, just a few square meters, but fully equipped. It had a large bed, a small TV by the bedside, several lamps, and a table with chairs. The bathroom was small but had a shower with a curtain. I stayed for six days and the room was cleaned once during that time. Slippers, soap, and a dental kit were provided. Breakfast was plentiful, though the same every day. It's about a 15-minute walk from Bella Center."
472 reviews
7.5/10
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9.2/10
Great
JJS2712Great location, within a 5-minute walk to the central station. Check-in was smooth and efficient. The suite is on the top floor (5th floor), which is a nice touch.
The room layout was a little unusual, with a narrow walkway and sloped ceilings due to the roof design. The shower area, including the alcove tub, felt somewhat awkward and may be less convenient for taller guests. There was also an RGB light above the shower, which was an interesting design choice (who uses red lighting for showering?)
The building has some old-world charm, though the room's floor creaked noticeably when walking around. The small balcony was pleasant, but the view was fairly average.
Overall, a good stay for the location, though some aspects of the room design could be improved.
GGuest UserCame here based on a recommendation from Xiaohongshu, but I have to say it's more about looks than functionality. The design is really strong, but the actual room functionality for staying here is pretty mediocre. I wouldn't recommend it for business travelers. The room is very dark, only suitable for a leisurely stay. Overall, this hotel feels like it's all style and no substance.
AAnonymous UserGreat hostel in an excellent location. It’s within walking distance of Copenhagen Central Station, Tivoli Gardens, and many of the city’s main attractions, which made exploring the city easy.
What stood out most was how much there is to do inside the hostel. If you arrive before check-in or have a late flight, train, or bus after check-out, there are plenty of spaces to relax, work, or socialize. There are games, a rooftop area, a gym, and several common spaces, so waiting never feels like a waste of time.
The hostel is clean, modern, and has a friendly atmosphere. Lockers are available for luggage storage for an additional fee, which is convenient if you want to explore the city without carrying your bags.
Overall, I had a great experience and would definitely stay here again. Highly recommended for solo travelers, couples, and groups visiting Copenhagen.
AAnonymous UserAbsolutely, unequivocally fantastic! This place comes highly recommended for anyone on their first solo trip. I arrived super late, around 2 or 3 AM, and while it's a bit of a walk from the metro station, the streets were incredibly quiet, clean, and safe even in the middle of the night. No strange characters or homeless people around (I seriously love Denmark!). The hostel was brightly lit, and there was a front desk attendant, but I opted for self-check-in and headed upstairs. To my surprise, I got a whole room to myself! The view from the window overlooked a beautiful lake. As my first time staying in a hostel alone, this left a really great impression! (Tip: make sure your padlock is wide enough; mine was too small to fit).
GGuest UserClean, unique indoor camping style, comfy bed with its own charging socket and light. Fresh bed linen, large lockers, plenty of toilets and showers with hot water. Large common/dining area, 24/7 reception next to bar area which also sells food, coffee etc. Lovely outdoor roof terrace. Near bus, Metro & train transport to all areas of the city and beyond - good links to Central Station and airport. My only criticism is that it doesn't have a kitchen for guests to cook their own food in - however, they do allow you to buy food from the plentiful nearby street food vendors & supermarkets and they do have power sockets in the common area if you have a travel kettle or similar. Would recommend this hostel and stay there again myself. Copenhagen is a beautiful city, very walkable, clean & interesting.
GGuest UserThis hotel requires self check-in. The automated room assignment was a triple room. However, after checking in on the first day, I found that it didn't match the photos shown on Trip.com. There was no TV, and the bedside lamp was completely non-functional. When I informed the front desk (which is located in the sister hotel next door, Absalon Hotel), I was told that this room doesn't include a TV (but I later found there was clearly a TV monitor in the room). They claimed Trip.com made a mistake, and the front desk staff were unfriendly. They told me to speak to housekeeping myself about getting the lamp fixed. I had no choice but to contact Trip.com, and the platform was very proactive in helping me. However, the hotel's response was very passive. The hotel didn't even apologize initially and demanded that I bring my luggage downstairs and re-check in, even though I had already stayed one day. It was clearly the hotel's mistake and an act of deceiving the guest, yet they still demanded that I... The hotel's front desk requires going up stairs with luggage, and even after taking the elevator to the floor, there's another short flight of stairs to navigate. This is extremely inconvenient for a family traveling with 32-inch and 28-inch suitcases and backpacks. To experience the fun of different hotels during our trip, I also stayed at the sister hotel next door, Absalon Hotel. It was a complete contrast; the service attitude of the front desk at the two hotels was completely different. This is why I'm giving 'one star for service'!! (I don't even want to give one star).
AAy-selThe atmosphere was relaxed and the staff were friendly. The request to be allocated top floor room was met.
However, the housekeeping is something the hotels should focus on. The bathroom in my room was not cleaned and there were stains of urine on the toilet as well as weird smell in the room.
IIdansLocation is perfect and around 10 minutes walk from the train station.
I paid for an upgrade to the Heaven Rooms which was located on the the 9th floor with great view!
The service and kindness of each of the people in the front desk was worth mentioning.
Two disadvantages:
1. Breakfast was ok, but for the price you pay they could have add some more options, although the view was amazing!
2. The price of the lockers is quite high and unexpected until you see it in the front desk.
Other than that it was great and well recommended!!
Bbennychen63The hotel's location is excellent. It's about a 1km walk to the city center, a few hundred meters from the train station, and very close to the river. Copenhagen isn't a huge city, so most places are easily accessible on foot. The cleanliness was decent, but the room was quite small, especially the bathroom. There's a lounge area on the ground floor where you can play cards, eat, chat, or watch TV, which is a nice touch. After check-out, luggage storage is self-service and costs 60 DKK for 6 hours or 80 DKK for 24 hours.
GGuest UserThe room was spacious and the bed comfortable. However, the closet was small and inconvenient. A hairdryer was provided. There were two beautiful lamps, but nowhere to plug them in. One power outlet didn't work, leaving only one functional outlet to charge a phone. A mini-fridge was also present, but there was no available outlet for it. The TV had a poor signal, though YouTube was accessible. The shared bathroom was very clean, with plenty of hot water, soap, and shampoo. Cleanliness was perfect; our towels were changed.
There was no physical staff at the front desk. We encountered an issue with the entry code, which was resolved via the doorbell's intercom system. This place is definitely geared towards tech-savvy guests! I had internet access but no phone signal to receive the SMS confirmation required for online check-in. Luckily, they assisted us via the intercom, and we managed to sort everything out.
Some top places to stay in Copenhagen are near popular attractions like New Harbor and The Little Mermaid—so you can quickly get to top landmarks and amenities you need.
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