Best Four Star Hotels in Las Condes

My husband and I stayed in an executive room for 5 nights in January-February 2020 while holidaying around South America. Positives: - a massive fresh, clean and modern room with nice views - good breakfast buffet - good wifi - friendly staff, except for the breakfast staff who were a bit aloof. - within walking distance to the metro station. We Ubered a lot, and this worked fine. (Taxi drivers, however, struggled, to locate the hotel for some reason.) - a nice cocktail bar on the rooftop. Negatives: - we had repeated issues with lack of hot water in the shower. Not acceptable. - we had to ask four times to get our laundry picked up. - no room service for breakfast, lunch or dinner. We were travelling for 3 months and sometimes you're just too tired to venture out for food. Had this been a business trip, I'd had been absolutely appalled as I tend to have room service dinner so as to get a moment's rest and solitude. Simply inexcusable not to provide this service. - music from the cocktail bar carried into our room one night, necessitating earplugs (we were on the highest floor). - the cocktail bar is, understandably, very popular with locals. While I fully support the hotel also providing a space for locals, there should have been some tables (as well as sun loungers during the day) exclusively reserved for paying hotel guests, because it was quite difficult to grab a spot in the relatively small area both during the day and evening. (The hotel appeared to sell daytime pool passes to non-guests.) - about to check out, we called the concierge to ask someone to help us and come pick up our luggage. To our surprise, they informed us that this service was not provided (?!) and that they'd had to ask for permission from someone higher up to send someone to help us. I thought it was a joke at first, it sounded so absurd. When we checked in, there was a bellboy who automatically took all our luggage so making a big show about providing this when checking out was just very odd. All in all, however, a solid four-star hotel.

We didn't get the housekeeping service in all our stay. We have the ”cleaning room” doorhanger hanging in our door, and nothing. We had to request for fresh new towels severals times (more than 7) and nothing.. We had to go down to get them. No new soap, no new shampoo or conditioner. We request room service the first day we arrived, the empty dishes stay outside in the aisle for more than 8hrs. And when we arrived, the front office lady that recieved us, was cero gentle. She could help us solve our problemas. She only wanted to charge us in Pesos Chilenos PLUS adding the TAX, because her POS couldnt recognize our card.

Good morning, first of all, I would like say good things about the Doubletree Hilton Vitacura, was a great hotel, good location and close to the Mall and good restaurants around. Me and my 2 sisters and my mother stayed from 28/05 until 04/06 in the hotel and we were very proud with the service, all the employees were very friendly and helpful. Rooms were very comfortable and affordable. Breakfast was the best part, which offered lots of options cold and hot buffet for everyone and specially for the waiter Leonardo and everyone else that gave us a good service and was very good. I would really love to thank everyone from the hotel Concierge, Breakfast Team, Housekeeping, Front Desk people and we had a wonderful time. I recommend this hotel and hope to see u guys next time.

With a stay at The Place in Santiago (Las Condes), you'll be within a 5-minute drive of Costanera Center and Parque Arauco Mall. This upscale aparthotel is 5.2 mi (8.3 km) from Medical Center Hospital Worker and 6 mi (9.7 km) from Plaza de Armas.Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a banquet hall.Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This aparthotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.

Very good hotel, have stayed here many times. The location and environment are very good, more suitable for business and travel. Every time I book with Ctrip, do I need to leave a review every time?

不能和其他国家好的洲际酒店比。晚上到达时前台服务很勉强。行李我们就自己解决了。第二天前台服务好很多。晚上洗澡水不热。叫了客服说水温就是这样的。晚上也就不洗澡了。第二天早上再叫，来了一位把热水开了。早饭不错。 When we arrived in the late evening, we handled our own luggage since the help did not come until we were all done. Shower water was lukewarm. Service came to the room and could not fix it. Told us that this was the way it should be. So, no shower for that that night. We called the second morning, someone came and turned the water to shower temperature. Front desk was a lot nicer in the second morning. Breakfast was pretty good.

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

Reuben was incredibly gracious and helpful during our stay. He went above and beyond any customer care service I have ever experienced in the hotel industry, or any industry for that matter. During my career over the past 30 years I have stayed no less than 150 nights a year in hotels. You need to clone Reuben, or at least use him to teach other managers how to emulate his professionalism.

The hotel was very comfortable and very comfortable. All changes when you arrive at reception and you realize that the attention is bad (I stayed in many hotels in Stgo and I'm surprised). There are some details how there is no room service and lunch Sunday, but, with what happened to me, it is not very relevant. The day I had to go usually I ask you to leave me a little more to rest and reach lunch early before taking a trip to the south, so I approached the reception, where the same person was identified as Christobal. In no hotel I had a problem to extend my stay for a while, because it is understandable. I explained the situation to what he answered me on the other side that, in the wrong way he treated me throughout the stay, I would like to stress that I am very kind and I have never answered or asked anything badly, And I get that treatment in a hotel I knew, and by the knowledge I have in other hotels, people working on it are highlighted for kindness and to see you as comfortable as possible to return. About cleaning and breakfast treatment nothing to say very nicely, but my trip was ruined by the attitude of the person at the reception, I hope you can talk to him and explain to him about the treatment of the guests that really leaves a lot What is it?