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ICON plc

Premier Suites Dublin, Sandyford
4.4/519 Reviews

Premier Suites Dublin, Sandyford

Sandyford|1.22km from ICON plc
My colleague and I stayed here for 4 weeks on a business trip including a period of Covid quarantine so being confined to the apartment for 14 days has coloured my opinion. Small things that you could ignore for one night or so can become very annoying. I can't fault the management or the cleaning staff. They were very helpful and attentive and the housekeeping was very good but the developer and architect didn't win my praise. Sandyford was convenient for us but the area is a warren of charmless new developments, several of which have stalled and are left unfinished. There are some restaurants and coffee shops nearby and a Dunnes and Aldi within walking distance and the Luas tram at the foot of the road is a boon for getting to places with a bit more to offer. There is a also a weekly food truck market across the street. The beds are comfortable and the mattresses were clean but I agree with other posters that they are too high to sit on to tie your shoes. We found several lamps didn't have working bulbs but these were quickly replaced once the management were notified. The presence of three restaurants on the ground level of means that the smell from their fryers wafts up when you are on your balcony. I could not identify the source but every few hours, day and night, there is a loud clattering that sounds like a bottle-bank being emptied. Our balcony had no view except of a car park hemmed in on four sides by tall buildings. The apartments have plenty of windows and light but that only affords your neighbours in the office buildings across the breezeway a clear view of your bedroom and living room and you a view of their desks, unless you keep the curtains closed. There was obviously a common area with benches and a play equipment built for the development but the access to this is now prevented by a padlocked gate. Protruding glass box windows might be attractive from the outside and provide space and light into the bedrooms but when it rains (as it does in Dublin) the rain drumming on the roof glass is loud enough to disturb your sleep. A very particular complaint was the useless key-card entry system which constantly failed and locked us out. The management are well aware of this as they told us to keep our key-cards away from any electronic device (hardly practical for keeping in your purse or pocket) as this might wipe the magnetic *****e. In five weeks we were locked out (with both cards failing) four times which is very annoying when coming home late and the reception has closed. The management sent over new cards in a taxi which took 30 minutes. The car parking spaces underground are a bit tight. The code to the building and garage (but not your apartment) changes weekly so you have to make a note of it when the slip is passed under your door telling you the new code. The trash collection area is disgusting, there are lots of bins but evidently these are not enough or they're not emptied often enough. Rem

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