Guest User
June 21, 2024
The location is wonderful, only 5 minutes from Earl’s Court train station. We booked a room for 3, asked for 2 keys but rejected. Since the reception closed at 8, people need to use key card to enter, our daughter went out at night whereas we stayed in the room, the problem was the room needed to insert the key card to activate the lights. Finally the staff gave us a fake key card to solve the problem. There was no replacement of shower gels making the shower without gels. We needed to get small bottle of bath gels from the reception. It was a bit noisy at night in our lower ground floor room. Good thing was the hotel provided 3 pack of biscuits for drinking the coffee in the morning.