20 Reviews
Signature London, the J Marylebone
Marylebone London|0.44km from Water Maze
During my stay, which I cut short after the first night of a seven-night booking to relocate to a significantly superior hotel. Location: Contrary to its claim, this hotel is not situated in Marylebone but rather just off Edgeware Road. There's a notable disparity between these areas: Marylebone boasts boutique shops, cafes, and restaurants, while the vicinity of this hotel is characterised by inexpensive, independent fast-food outlets and shisha bars. Rooms: The rooms are exceedingly compact, barely larger than the bed itself, and lack any storage amenities such as cupboards or drawers. This deficiency becomes pronounced for guests staying beyond a single night, as there's minimal space to store clothes. The purported ”King size” bed is actually two single beds pushed together (it's uncomfortable in the middle). Additionally, the room's furnishings, including miniature bedside tables and a diminutive fold-out desk, are inadequate for practical use. Another guest aptly described the rooms as ”shoe boxes.” Bathroom: Despite its spaciousness, the bathroom lacks any storage solutions, forcing guests to leave toiletries scattered on the floor. The positioning of the hand towel rail near the toilet, coupled with the absence of towel hooks, compromises hygiene and convenience. Breakfast: The breakfast selection is rudimentary, featuring unappetising cooked options and limited variety. The congested breakfast area fails to accommodate the hotel's capacity, resulting in overcrowding. Check-in/out: Despite the absence of a bar, restaurant, mini-bar or other onsite amenities,I was required to pay a deposit upon check-in ”in the event that I damaged something”. The manager himself acknowledged the hotel's shortcomings, describing it as, ”4 star at best.” Additionally, there were other guests with similar complaints about room size looking to cancel their booking while I was checking out (after one night). Staff: The staff members are courteous and willing to assist, yet their efforts cannot compensate for the hotel's operational deficiencies. Post-departure, my requests have gone unaddressed. In summary, it's advisable to steer clear of this hotel.
Very Good
204 Reviews