Mandarin Oriental Macau

No.945 Avenida Dr Sun Yat Sen, Macau, ChinaShow on map
Opened: 2010 Mandarin Oriental, Macau is a stylish urban retreat in the city’s entertainment and high-end retails centre. The 213 elegant rooms and suites feature panoramic views of the city’s waterfront, whilst the tasteful dining facilities, including Vida Rica Restaurant and Bar, Lobby Lounge and Mandarin Oriental Cake Shop, offer a true epicurean experience. The grand ballroom and function rooms are equipped with cutting-edge technologies, and the award-winning Spa at Mandarin Oriental, Macau takes guests on a journey of rejuvenation and relaxation in a serene setting. The overall spa and health facilities also encompass a fully-equipped fitness centre and a heated outdoor swimming pool.Show More

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  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8
  • 4.7/5Outstanding

    Great view, Convenient for shopping
    98% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8
  • 4.7/5Outstanding

    Great view, Convenient for shopping
    98% Recommended
    • 8.6km
    • 5.6km
    10 places of interest within 1000m, 905m from downtown
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    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
    Bar
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    Deluxe City View Room
    Sea view
    42m²5-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    2 Breakfasts
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    Deluxe Bay View Double Room
    Sea view
    43m²4-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    Deluxe Bay View Twin Room
    Sea view
    43m²4-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    2 small double beds
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    1 Breakfast
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    Deluxe Bay View Room
    Sea view
    43m²4-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Deluxe Lake View Double Room
    Sea view
    43m²4-23F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    Deluxe Lake View Twin Room
    Sea view
    43m²4-11F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    2 small double beds
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    Deluxe Lake View Room
    Sea view
    43m²4-23F
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    Buffet breakfast, extra HK$251.00
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    Deluxe Bay View Room with Extra Bed
    Sea view
    43m²4-23F
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    Buffet breakfast, extra HK$251.00
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    2 small double beds and 1 single bed
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    3 Breakfasts
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    2 small double beds and 1 single bed
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    Waterfront Suite
    Sea view
    70m²13-18F
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    Buffet breakfast, extra HK$251.00
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    1 king bed
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    2 Breakfasts
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    Panorama Suite
    Sea view
    81m²19-22F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra HK$251.00
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    1 double bed
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    1 Breakfast
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    1 double bed
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    Premier View Room
    Sea view
    55m²4-8F
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    Buffet breakfast, extra HK$251.00
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    1 double bed
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    2 Breakfasts
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    Mandarin Premier View Room
    Sea view
    62m²9-11F
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    Best price with 2 breakfasts
    2 Breakfasts
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    1 queen bed
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    2 Breakfasts
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    1 queen bed
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    Deluxe View Suite
    Sea view
    91m²13-15F
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    1 Breakfast
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    1 queen bed
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    2 Breakfasts
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    Reviews(3611 verified guest reviews)

    • Hong Kong, China

      • Deluxe Bay View Double Room
      • Stayed in July 2021
      • Solo travelers
      • 6 Reviews
      3/ 5

      There are not many types of breakfast, so I can only eat enough, not good, 258HKD is not worth it, the swimming pool is too small, not as good as the MGM on the opposite side, the so-called sea view is like a garbage dump, the scenery is very poor, although the weather is not good , But disappointed overall! The hardware is too old! The hotel’s free transportation can only be sent to the outer port terminal! My friend praised the good service in the past few months and can be sent to the third bus! Hey, I have always heard that Wenhua's service wins, but I don't feel it at all. This may also depend on the mood of the waiter, or it may be that the occupancy rate has increased slightly during the summer vacation!

      Translation provided by Google
      Posted August 1, 2021
      Helpful (1)

      CHIHUI

      China

      • Waterfront Suite
      • Stayed in July 2021
      • Couples
      • 17 Reviews
      5/ 5
      Perfect

      If you want to be quiet and away from the noise, I suggest you consider Mandarin Oriental, because there is no casino, it is located in the corner of the peninsula, close to the sea, and it is very convenient to go to the Science Museum and Grand Prix Museum. There are many neighborhood restaurants nearby, it's worth digging slowly. The lobby of the hotel is not very large and luxurious, but it has a cordial and comfortable feeling. Thanks to the hotel for helping me upgrade a very good suite. It is super comfortable, with special drinking water, and endless views from the window, even if I sit in the room for a day. It's also very good 👍Of course the service is quite good. There are not many types of breakfast, but the taste is great. Overall, I am very satisfied!

      Translation provided by Google
      Posted July 24, 2021
      Response from Hotel

      尊敬的賓客,衷心感謝您選擇入住澳門文華東方酒店,我們很高興您對酒店的整體表現感到稱心滿意,尤其對服務的讚賞。另外,也感謝您對環保的支持,我們會繼續以行動為環境帶來改變。期待您再次蒞臨,我們將竭力為您提供更卓越非凡的服務與住宿體驗。

      Helpful

      CHUNTING

      China

      • Deluxe Bay View Twin Room
      • Stayed in July 2021
      • Families
      • 3 Reviews
      4.7/ 5
      Outstanding

      The one who helped check in that day was Katie. The person was very nice. It made people feel that they deserved to be the Mandarin Oriental Hotel. The staff's service attitude was really good. This is something that some new hotels can't do. Next, let's elaborate on the software and hardware separately: Hotel location: Avenida Sun Yat-sen on the Macau Peninsula. There is no shuttle bus to the hotel in Taipa, which can be directly connected (in fact, Macau is really not big and taxi is not too expensive), but the hotel is relatively quiet, and there is one side of the hotel. Seeing the sea view and the Macau Tower (Speaking of the view, the room we originally booked was a non-smoking twin room, but due to the hotel room at the time and our own requirements, Katie upgraded us to a higher-level room, which happened to be You can see the sea view of Macau Tower, but it is a smoking room. We went to a room that has been smoke-free, basically no smoke smell.) There is No.1 Plaza downstairs in the hotel, where you can buy luxury goods. And it is connected to the MGM MGM next to it, next to Wynn Macau, you can go shopping and go to the casino to play (because Mandarin Oriental itself does not have a casino) Room layout: In some rooms I have lived in before, the door is the bathroom, then the bed, and then the sofa by the window. Generally speaking, it is a long room, but the layout of the room we stayed in is very good and square. Fang Zhengzheng, divide the bathroom and the bed into two sides, and the bathroom and the cloakroom are on one side (this cloakroom must be said, it is very large, you don’t have to worry about buying things you can’t afford to buy, and there is plenty of space if you need to hang clothes. I like it very much), the computer desk, bed, coffee corner and small sofa are on the other side, the computer desk is very good, after all, Mandarin Oriental is already a hotel opened in 2010, the socket layout of the room is definitely not as good as the newly opened hotel in Taipa Yes, so they installed a row of sockets in the cabinet, and we called the guest service center to change the plug, and their staff was very nice to answer the call and deliver the things (Speaking of the guest service hotline, although there is only one It’s late, but I played it several times, I needed to switch plugs, I needed ice buckets with ice cubes, and I needed new dental appliances. They were very patient, and I felt that they were Mandarin Oriental again) Of course, it’s worth mentioning the bed for sleeping. The mattresses, quilts and pillows are all great. After going out for a day, shopping for a day, what I need most is a comfortable sleep. Beds from Mandarin Oriental At this time, it played a very important role, making people feel comfortable to sleep, and I also care about the water pressure of the shower in the hotel. The water pressure of the Mandarin Oriental is sufficient, and the hand-held shower There are four levels that can be adjusted, and there is another double shower fixed on the wall, which can be switched at will. The bathrobes of Mandarin Oriental are made of baby towel quilt, which is very soft and comfortable. In addition, the washstand is also good. Drag the whole room It’s been a long time since I came to Macau to stay in a hotel in the city. Later, I booked a hotel in Taipa. This time I wanted to change my experience. I remembered that I went to the Mandarin Oriental in Taiwan for a SPA. It was really super awesome, so this time The hotel in downtown Macau did not hesitate to choose Mandarin Oriental. It did not disappoint. Some of them are indeed Mandarin Oriental. The sense of service is in place, friendly, but not attentive. Under pressure, the hotel’s facilities are also very good. For the price of this reservation, it is definitely a value-for-money experience. If you want to stay in a hotel in downtown Macau, Mandarin Oriental is definitely a good choice!

      Translation provided by Google
      Posted July 20, 2021
      Response from Hotel

      尊敬的賓客,再次感謝您分享入住體驗並對澳門文華東方酒店的讚賞。期待您再次光臨,我們將竭誠為您帶來更非凡卓越的住宿體驗。如需協助或預訂,可隨時與我們聯絡。

      Helpful

      Guest User

      China

      • Deluxe Bay View Double Room
      • Stayed in July 2021
      • Couples
      • 5 Reviews
      5/ 5
      Perfect

      I remember that I saw a promotional video filmed by a celebrity Wei MO before, and I was very impressed. I always wanted to experience it in person. The first Mandarin Oriental experience belongs to MO Macau! I feel that I have chosen the right one, a comfortable staying experience, and I feel at home. The service staff at the front desk, the swimming pool, including the restaurant, are very friendly. They patiently asked about my various needs. The details were very good, especially the little brother in the pool would also lay out beach chairs for you, and the room service staff would clean up the dishes. The room hygiene was cleaned up again. The staff at the front desk and lobby are friendly and patient to solve problems and chat for you. The afternoon tea in the restaurant also maintains the tune of MO, and your name will be written in detail on the TV! The check-in experience is full, and it must be a place to choose again, call for MO! 🎉

      Translation provided by Google
      Posted August 7, 2021
      Response from Hotel

      尊敬的賓客,我們非常高興您分享的入住體驗,團隊們也很您榮幸知悉您酒店住宿感到滿意。我們將繼續保持一貫用心的服務,期待您再次光臨澳門文華東方酒店。如有任何需要或預訂,請隨時與酒店聯絡。

      Helpful

      China

      • Deluxe City View Room
      • Stayed in July 2021
      • Friends
      • 34 Reviews
      5/ 5
      Perfect

      The overall feeling is a hotel with the sea view of Macau Tower as the theme. Looking at the sea view of Macau Tower, sighing with tea, I have a different taste. Sometimes I see people playing bungee jumping! The swimming pool is boundless, but relatively small. Three people swim back and forth at the same time. It seems very crowded. In addition, many children play in the summer vacation. You can only wait for less people to have one or two back and forth! The toilets in the hotel are very small, and the quality is no different from the public toilets! The hotel promotes environmental protection, no toothpaste, only tooth powder, refreshing my understanding! There are many good tea restaurants and supermarkets nearby, so you can eat and drink without any problems.

      Translation provided by Google
      Posted July 18, 2021
      Response from Hotel

      尊敬的賓客,衷心感謝您選擇入住澳門文華東方酒店,我們很高興您對酒店的整體表現感到稱心滿意。另外,感謝您對環保的支持,我們會繼續堅持推行綠色環保、以行動為環境帶來改變。期待您再次蒞臨,我們將竭力為您提供更卓越非凡的服務與住宿體驗。

      Helpful
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 12 years and over will be charged adult rates.

    Need to Know

    Important City Info
    According to the latest policy for Macau, persons who are undergoing 14-day or 7-day self-observation (those persons holding a yellow health code or who have received a notification to complete medical observation) in Macau cannot currently stay in hotels.
    According to hotel notice during the period of pandemic prevention guests are required to provide the incoming passenger card issued while clearing immigration, if the card could not provided, guests are not allowed to stay.
    During the COVID-19 period, from 00:00 on Sep 1, travelers entering Macau from mainland China by plane are required to present a negative COVID-19 nucleic acid test result issued within the past 7 days. Traveler from mainland China entering Macau at Zhuhai Port are required to present a negative COVID-19 nucleic acid test result issued within the past 7 days. As policies are subject to frequent change, the above information is for reference only. Please refer to the website of Macao tourism administration https://www.macaotourism.gov.mo/zh-hans/ for further details.
    Hotel Notes
    Adding or changing of guest names is not accepted by this hotel.

    Hotel Description

    • Opened: 2010
    • Number of Rooms: 213
    Mandarin Oriental, Macau is a stylish urban retreat in the city’s entertainment and high-end retails centre. The 213 elegant rooms and suites feature panoramic views of the city’s waterfront, whilst the tasteful dining facilities, including Vida Rica Restaurant and Bar, Lobby Lounge and Mandarin Oriental Cake Shop, offer a true epicurean experience. The grand ballroom and function rooms are equipped with cutting-edge technologies, and the award-winning Spa at Mandarin Oriental, Macau takes guests on a journey of rejuvenation and relaxation in a serene setting. The overall spa and health facilities also encompass a fully-equipped fitness centre and a heated outdoor swimming pool.

    Services & Amenities

        Restaurant
        Gym
        Spa
        Outdoor swimming pool
        Conference hall
        Wedding service
    Transportation Services
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)
    • Car rental
    Activities
    • Outdoor swimming poolFree
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    • Massage
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Tourist map
    • Postal service
    • Pay once for all purchases at check-out
    • Private check-in/check-out
    Cleaning Services
    • Ironing service
    • Laundry service
    • Laundry service (off-site)
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    Public Area
    • Wi-Fi in designated areasFree
    • Mini shopping mall
    • Flower shop
    • Gift shop
    • First aid room
    Business Services
    • Conference hall
    • Business center
    • Multi-function room
    General
    • Heating
    • Elevator
    • Executive floor
    • Lobby bar
    • Audio system & speakers
    • Accessible rooms
    • Newspaper in lobby
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    Kid's Facilities
    • Childcare service
    • Kids’ toothbrush
    • Kids’ slippers
    • Children's books/DVDs
    • Baby strollers

    Transport & Attractions

    Airports

    Macau International Airport

    About 13m from hotel by car

    8.6km

    Zhuhai Jinwan Airport

    About 1h3m from hotel by car

    47.8km

    Railway Stations

    Zhuhai Railway Station

    About 23m from hotel by car

    5.6km

    Zhuhai North Railway Station

    About 1h2m from hotel by car

    30.5km

    Areas

    Macau Peninsula

    About 7m from hotel by car

    3.5km

    Places of Interest

    Wynn Casino

    352m

    Nam Van Lake

    493m

    Street Steel-Heavy Metal Bike Gallery Macau

    519m

    Ferreira do Amaral Plaza

    580m

    Qunfa Square

    691m

    Aomenmeishi Square

    859m

    Anim’Arte NAM VAN

    860m

    Macau Peninsula

    864m

    Jorge Alvares Monument

    957m

    Parque Infantil Do Chunambeiro

    990m
    Mandarin Oriental Macau Frequently Asked Questions
    How much does it cost to stay at Mandarin Oriental Macau?
    Prices at Mandarin Oriental Macau are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Mandarin Oriental Macau?
    The closest airport is Macau International Airport. It is 8.6km from the hotel and approximately a 13minutes journey by taxi.
    What are the check-in and check-out times at Mandarin Oriental Macau?
    The check-in time is from 15:00 and the check-out time is before 12:00.
    Does Mandarin Oriental Macau provide airport transfer services?
    Yes, Mandarin Oriental Macau provides airport transfer services.
    What amenities and services does Mandarin Oriental Macau have?
    Mandarin Oriental Macau has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
    Does Mandarin Oriental Macau have a swimming pool?
    Yes, Mandarin Oriental Macau the hotel has a pool. Pool type: Outdoor swimming pool.
    Does Mandarin Oriental Macau have fitness amenities?
    Yes, Mandarin Oriental Macau has fitness amenities.
    Does Mandarin Oriental Macau provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Mandarin Oriental Macau have non-smoking rooms?
    Yes, Mandarin Oriental Macau has non-smoking rooms. Please view the hotel listing for details.
    Does Mandarin Oriental Macau provide breakfast?
    Yes, Mandarin Oriental Macau provides breakfast.
    Does Mandarin Oriental Macau have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Mandarin Oriental Macau?
    Yes, parking is available at Mandarin Oriental Macau.
    Does Mandarin Oriental Macau have children's amenities?
    Mandarin Oriental Macau has the following children's amenities: Childcare service, Kids’ toothbrush, Kids’ slippers.
    Where is Mandarin Oriental Macau?
    The hotel address is No.945 Avenida Dr Sun Yat Sen. The hotel is 905m from the city center.
    Is Mandarin Oriental Macau close to transport stations?
    The closest station is Zhuhai Railway Station. It is 5.6km from the hotel. View On Map
    Is Mandarin Oriental Macau nearby popular attractions?
    Mandarin Oriental Macau is near the following attractions: Wynn Casino(Approximately 352m), Nam Van Lake(Approximately 493m), Street Steel-Heavy Metal Bike Gallery Macau(Approximately 519m).
    Does Mandarin Oriental Macau have hot springs?
    No, Mandarin Oriental Macau doesn't have hot springs.
    Show More

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