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Toyoko Inn Marseille Saint Charles
4.3/572 Reviews
Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.
Golden Tulip Marseille Euromed
3.9/5116 Reviews
It is with immense satisfaction and tremendous felicitation to all the managing staff at Goldentulip Euromed-M****ille. I would wish to extend my very special heartfelt thanks to Ms Celine, Ms Taina, and Mr. Saintiago. The tremendously competent lady: Ms. Celine. She is really a GTS: Géniale, Top, et Super. Ms. Taina is an always helpful lady with a special welcoming smile that makes feel more than at home. Mr. Saintiago is a man of solutions. He never tells you about the difficulties. For him, there is always a solution for the customers when a whatsoever problem happens. Thanks to you three, and to all the staff working with you, Goldentulip Euromed-M****ille has become a place for everything and everything in place. In a word: You are the best. 👍. I wrote this review after more than ten stays in this exceptional hotel to say that buildings become alive with the working staff that are managing them. I have tried three other nearby hotels, and it is a mistake to even think of comparing Goldentulip Euromed-M****ille to them. You cannot compare the incomparable!!
Novotel Suites Marseille Centre Euromed
4.2/572 Reviews
Stayed here for six nights. The room was spacious and clean with plenty of space for three people. Beds were comfortable and the balcony was a bonus. Nice for having our evening drinks. The only thing We found confusing was why leave tea and coffee but only small paper cups, a microwave but no plates or cutlery and water but no glasses? We rang reception and they gave us all of the aforementioned items. So all is forgiven.
Ibis Budget Marseille Timone
3.5/549 Reviews
Great Staff! Perfect for a couple in this amazing old city! They helped us in everything we needed! We recommend to use the metro to visit the vieux port area, its outrageous! Go to calanques, Frioul and If, you are going to love it! Dont get the city pass, its better buying single tickets. We love this magical city 👏
Crowne Plaza Marseille le Dome, an IHG Hotel
4.3/557 Reviews
My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.
Holiday Inn Express Marseille - Saint Charles
4.4/571 Reviews
Price is quite reasonable with quality breakfast and facilities. Location is very good. Near to city centre. Parking fee is not bad. But the hotel is very busy. No bath and hand wash gel for both of my two rooms, even I went to the reception to request, they marked the problem but finally ignored which made me a bit disappointed.

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