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Matsumoto Hotel Kagetsu
4.3/5112 Reviews

Matsumoto Hotel Kagetsu

Matsumoto|0.61km from Matsumoto City Museum of Art
When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

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Explore Guest Reviews of Hotels in Matsumoto

Searching for hotels near Matsumoto City Museum of Art? Compare room rates and reviews to find your ideal stay.
Hotel Buena Vista
4.4/580 Reviews
This was a stopover hotel for our tour of Japan. It's well-located, walking distance to the railway station. The hotel carpark is small and we ended up in a garage about a 7-minute walk away. (10-minute if you have luggage.) We ended up in the executive floor. The rooms were all right in size. The major plus is the 14th floor executive lounge. We were there on New Year Day but ALL the restaurants that looked decent said they would only allow us in with reservations. We had not expected that. Fortunately, we had a good fill at the lounge, went to MacDonald's (across the road from the Railway Station) for a burger and then returned to the Lounge to top up with drinks. Although it was near the closing time for the lounge, still the staff topped up the food. Breakfast was pretty good. But the dining area is somewhat small. So we had to wait 10 minutes. They do have a picnic arrangement, which was pretty charming. Staff were friendly, things worked. Yes, I would recommend this.
Hotel Morschein
4.3/533 Reviews
Very convenient location, close to Matsumoto station and bus terminal. The hotel size is not big, the breakfast venue is also compact and I thought it was just good for this time. The corona countermeasure was also tight, and the response of the front desk 々 was very pleasant. Wi-Fi was also connected, and the dryer was also ready separately from the equipment. The cleaning is clean and you can spend comfortably overall. However, there was no outlet on the pillow Only the fact that the TV remote control did not respond well was a little troublesome (it seems that there is an extension code loan).
Iroha Grand Hotel Matsumoto Eki-Mae
4.5/572 Reviews
Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.
Super Hotel Matsumoto Tennenonsen
4/55 Reviews
Superb, very good experience, the front desk attitude is very good, and the number of occupants is strictly controlled. Breakfast is also delicious?
Hotel Matsumoto Yorozuya
4.3/557 Reviews
This is located about 5 minutes walk from Matsumoto Station Ojoguchi, and there is a convenience store, but it is in a quiet location. I think the basic structure of the hotel is old, but it is usually clean. To the front desk for check-in‥‥the front desk felt style, classic flowing and was usually a good response. The room uses a card key to enter. The bathroom toilet in the room is a bit spacious, but there is also a washlet, usually clean and amenities and attached facilities in the room are normal. (The slippers were made of cloth. There was also a refrigerator, dryer and electric kettle (no security box)) The bed was a wide single bed and the height of the pillow was just right. The network had wi-hi and sometimes felt a little slow. The meal was handmade and boream and delicious. It was a quiet, comfortable, convenient and cost-effective hotel.
Hotel M Matsumoto
4.1/543 Reviews
The entrance is difficult to understand and is very unkind, but it is convenient near the station. Very clean and free lounge is very good. There is a service such as cold water. However, there was only an inn, and the people were very low, such as online drinking meetings in shared spaces, work meetings, and snoring in capsules.

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Matsumoto Travel Guide

Looking for hotels in Matsumoto? Trip.com is a great place to start. Planning a trip to Matsumoto? You can plan a one or two day trip to Matsumoto. For trips in Matsumoto, you can choose hotels around the city center or accommodations near popular attractions.

Matsumoto Airport is the primary airport in Matsumoto. If you don't want to take a flight, coming to Matsumoto by train is a good choice as well.

When visiting Matsumoto, you can choose from over 84 hotels with great reviews. Matsumoto has high quality and low-priced hotels. You can spend one night at a nice hotel for only 144 USD. There are 11 four-star hotels in Matsumoto at an average price of 187 USD per night. There are 38 three-star hotels in Matsumoto at an average price of 156 USD per night. There are 27 two-star hotels in Matsumoto at an average price of 128 USD per night. Unique local hotels in Matsumoto provide guests a unique and fresh feeling. Dormy Inn is the most popular brand among tourists. In Matsumoto, there are hotels under the Dormy Inn brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Dormy Inn. Richmond Hotel Matsumoto is one of the most popular hotels in Matsumoto. Hotel Shirakabaso is also one of the most frequently chosen hotels.

In the city center of Matsumoto, you'll have easy access to Matsumoto Castle. The most famous attractions locally are Shirahone Hot Spring. Upon departure, you can head to popular commercial areas like Matsumoto Kiyoshi, YSL, Matsumoto PARCO to buy souvenirs or travel accessories.

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