Hotels near CentraCondos Phase I in Montreal

I will NEVER stay in a choice hotel again..worst experieve ever... When booking was told I could.use point to pay for parking .. There wasn't even parking for the hotel ? Tried to explain to the front desk what I was told...lady at front desk seemed annoyed with my questions. Later called the main choice hotel number and the person who helped me told me that I was indeed told there was parking and the person who booked my room was wrong...wrong info was.give to me.. So add $100 to the hotel fee for parking ! Got room...went to pull out sofa bed Disgusting ...black spots ...holes...spring coming out ..no sheets..no pillows Went to complain at front desk Offered me another room Went to ck the new room ..couch was in same condition. The bedding had holes...even bedding on the ddl beds... Pillows were dirty .. Door had a hole on casing ...don't even think it locked properly . Shower was disgustingly dirty Bathroom sink leaked...so much so it went across top of cpunter and into toilet paper roll. Trying wiping with wet toilet paper... On Sat upon leaving the room...I was told by whom I think was the asset manager that the room would be cleaned.. Got back to the room..it had not been touched Called the front desk and he could not give me an answer as to why... He said...maybe the maid didn't have enough time...??? So I had to go down to the front desk at 1am to get new towels and toilet paper ...cause the sink leak had wet the paper on the roll.... Pls see attached attached pictures Tried to contact the hotel MANY times ..left my phone number with the front desk....nobody bothered to return my calls Do not stay here !!!!!

On the negative side first because that’s what you’re here for…The double room was a bit small but fine for a solo traveller like myself. The breakfast bar left something to be desired. I wish the rooms were bigger and the breakfast more expansive (there were no gluten free options). So I couldn’t even have a coffee and toast for breakfast. Literally fruit, juice, yoghurt and boiled eggs. They did have Rice Krispies tho' and I personally can tolerate that. Some others can’t. And the milk is whole milk. No options for skim. That was disgusting on my Rice Krispies. Maybe the selection is better in the summer season… But on the positive side….the hotel is located in the center of all the festival action, Place des Arts,Maison Symphonique, restaurants. You cannot beat that unless you want to pay double. The room was cheaper than most AirBnB rooms available in the same area. The hotel is clean and well maintained. The staff are knowledgeable and courteous. The A/C and heating systems allow you to easily set your temperature and get the room cozy, especially important for Montréal in February or to cool your room in July. Anyway, I’ll be returning. The scene is too good in Montréal to keep me away and this hotel is a great budget choice. You can buy breakfast locally if it's a problem for you

We initially booked at Best Western Europa (on Drummond) in Montreal and arrived after midnight. We travelled from Toronto and after checking in we were given room keys for the 2nd floor (can't remember the room number). The hotel is in dire need of an upgrade and this should begin from the Lobby area. The carpeting area along the corridors look extremely tired. The smell of the corridors is awful. It's almost on par with a hostel. The room we were initially given on the 2nd floor was deplorable and the room/corridor smelt like cigarettes and mold (as though the air conditioner was dripping into the carpet and the smell circulated during the drying process). I can tell the cleaning staff cleaned it as best as they could but the disappointment was not the cleanliness of the room but the tiredness of its appearance. The room(s) (I'm sure not only that room but all of them on the same floor) is too small and too shabby for the amount of money being charged per night. On taking one look at the said room upon entry, I immediately went back to the Front Desk and immediately voiced my disapproval to the Front Desk Assistant. After a short discussion insisting that I change rooms, I was obliged and given keys to a room on the 5th Floor, which I can attest wasn't much better! The only differences were the wooden floor tiles and a 2nd bed (the room on the 2nd Floor had only 1 bed). I must mention at this time, this room was labeled an 'upgrade'!!!! I was charged an additional CAD $70.00 for a room that didn't meet the CAD $70.00 I was being charged. Needless to say, I got into bed. Took out my tablet. Checked online for another hotel. Booked it and checked out a few hours later. On checkout, I informed the Front Desk Agent that I needed to go and be refunded for my additional ten (10) days I had already paid for. The refund was done in front of me and I'm currently awaiting my VISA Card Statement to ensure that the refund was indeed done. If the Best Western intends to keep patrons coming to patronize their facilities in the future, an understanding of what is expected when stepping through the doors of their establishment is required. We DO NOT expect shabby, tired, moldy, smelly facilities. We DO NOT expect ridiculous fees for facilities that are rundown, fatigued and extremely worn out. We expect an establishment that is worthy of what is being charged. Mention must be made that the hotel we ended up staying at was a bit cheaper and had better rooms

Located in the center of Montreal, this hotel is a good walk to Old Montreal as well as to the shops on St Catherine St W. It is also nicely located near the subway and the Exo train around the corner. The hotel itself gives off a Japanese vibe, and is quiet and modern with an excellent coffee machine in a large room. My only quibbles were the absence of a pen or pencil and small notepad - always needed when you can never find them - and bathrobe. But otherwise friendly staff and a nice experience was had in this upscale hotel.

We stayed a couple of nights pre-cruise to acclimatise and enjoy Montreal in the early Summer. We had a pleasant stay, very personable staff and a decent room. Novotel fittings seem to lean toward minimalist scandi which can give an air of being sp****, but bedding was very comfortable. Additional pillows appeared on request. Breakfast was interesting, again possibly post-covid staffing issues as things took a while but the staff were again very engaging. Great location on Rue de la Montagne with easy access to public transit and taxis to the port. Definitely would stay here again.

Beautiful hotel in the heart of Old Montreal. The service and staff were great and we felt very much looked after during our stay. I would recommend this hotel for anyone wanting to walk around and explore the city as it is located in the middle of pedestrian friendly streets and there is so much to see and do and new adventures around ever corner. We are looking forward to returning very soon.

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!

The hotel with high cost performance in Montreal, the room is large, the decoration style is relatively fashionable, the lobby is small, the waiter is warm and friendly, but unfortunately only stayed for one night, and will have the opportunity to stay next time.

First off, if you`re reading this and you`re a Bonvoy Platinum (or above member) then I`d book this over any other Montreal property. The Club Lounge is that good (more on that later). My family and I stayed her at the tail end of a Quebec vacation. The location is very central, just a couple of blocks away from Rue St. Catherine and the Metro and maybe a 20 minute walk to Old Town and Mount Royal. As others have mentioned, the lobby is undergoing a renovation but the Club Lounge is open and newly redone and absolutely amazing. We didn`t use the pool or gym but we did check them out and they look really nice, there`s also a large outdoor space just off the pool with tables so even if you don`t have club lounge access there`s some nice places to hang, especially in nice weather. Parking was surprisingly affordable for a large city at aroung $25.00 a day. Our junior suite was actually larger than I thought it would be a king size bed in the bedroom and a separate living room with a queen size sofa, my teenager used the sofa bed and didn`t have any complaints. The room also had a cool table/ that could electronically lower or raise and had a bunch of USB ports built in. I imagine this would be very handy for anyone wanting to get some work done in the room. The true jewel of this property is the club lounge, located on the top floor it has absolutely stunning views of the city and is the largest I've seen yet so even though breakfast was extremely busy, we still found seating. Breakfast consisted of eggs, french toast some breakfast meats plus a chacuterie and cheese platter, fruits, croissants etc. There was plenty to choose from and the quality was quite good. They do a really nice affternoon spread staring at 5pm that could easily take care of dinner with hot foods, chacuterie and even nice little dishes full of pickeled vegetables. My only complaint would be tht the bar service was very pricey. Also a couple of the attendants weren't very friendly and it was very challenging to get information about Gluten-Free foods for my daughter. The chef even came out at one point to talk to a worker I'd asked and even though I was right there, he didn't look at me or offer to help me find some foods for her. Of course this is only an issue if you're concerned about allergies and the food was plentiful and very good. Overall this is a beautiful property and I'll definitely return.

The hotel is in a good location, very close to the city center, 5 minutes walk to the supermarket, the room is large, I booked 2 nights with the child, bought a pizza at the nearby supermarket at night, bite the microwave in the hotel, delicious I like it very much. Later, because I rushed to the hotel, I needed to check out one night. The staff of Ctrip also helped me communicate very smoothly. Thank you for the arrangement of Ctrip. Thank you for your staff. I will support Ctrip as always. Attach the snow scene I took outside the hotel window, I hope everyone likes it.