Guest User
September 4, 2023
We booked a room at this hotel and really expected good service and a comfortable stay. However, when we arrived we were very disappointed. First of all, it is worth noting that we paid quite a bit of money for our stay (in this area). We expected to get a comfortable room with a double bed and a view of the mountains (as indicated when choosing a room). But it turned out to be a room on the first floor with a view of other rooms, loud music, a dark room and 2 single beds! We immediately contacted the staff about this problem, but they were unable to provide us with another room or improve the situation. Very disappointed with the attitude at the hotel(
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