Hotels near Laiola in San Francisco

We chose this hotel because of the location for getting to the trolley, a Hop-on Hop-off tour stop, the local bus system, and the nearby BART system. For this it did not disappoint. The price is reasonable, and the hotel was very clean, and the staff was very friendly. From this, I digress. The noise level during the nights, was that a very loud level. All from external. Sirens, music, loud cars and trucks going by, garbage trucks in the middle of the night, quite a bit of yelling, and the like. Normal ear plugs did not help. If you stay here, you will need some heavy duty ear plugs. We get up earlier and the hotel lobby coffee was not ready ever before 7:00 a.m. there is coffee in the room, however if you need real creamer, you'll be out of luck until 7:00 approximately. Not a terrible review, just want people to be aware.

Westfield shopping mall and Powell Station metro/bus stop are just around the corner. Amazing location. Classic hotel that offers contactless check-in. Our room was modern and elegant. We really enjoyed staying here. Tip: use the Sonder app to make a reservation! You'll get a lot better rates in the app than on any 3rd party website.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

Excellent value for a great location. Room was clean and very spacious. Front desk were accommodating and helpful with a quick check-in and check-out. Breakfast had a good selection of different options and had no complaints. Overall would happily rebook and stay here again!

Amenities are really lacking - the room lacked basic items, including no free water in the room, no slippers, only one dressing gown (despite being booked for two people). Temperature controls were inconsistent. The lighting was either on or off - no way to turn off just a few. Service was predominately pretty poor - staff were grumpy and aloof from our arrival onwards. But Sammie was fantastic - when we encountered an issue with the heating in our original room she was super accommodating and friendly. Redeeming qualities - the room was really clean, housekeeping were great, the view from the roof was great, and the location was walking distance from so many places (MOMA, Union Square, Oracle Stadium, Chase Stadium, Pier 33 for Alcatraz, ferry building etc) as well as good food options.

This place is beautiful located right on the water on the other side of the San Francisco bay. Not only is there a beautiful view of the city. But you can also see the Bay bridge and the Golden gate bridge very clearly. The hotel itself has been updated It was very clean, our room was comfortable and it is affordable. I would recommend a room with a view of the bay. There is a great aquatic park that the hotel is connected to which makes for beautiful walks and gorgeous sunsets I would definitely recommend a stay here.

Hotel is kept in good order. When the facility runs out of parking in the hotel parking lot you are directed to park in the paring complex across the street. Be cautious when parking there, Oakland is a crime riddled city where criminals get a free pass to prey on the weak. Be cautious when traveling in all of the bay area. Wear a bullet proof vest if you can.

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.

Opened by Indians, very close to the business district. Must live on the street, the hotel is a square, there is a patio in the middle, some rooms are facing the patio, very depressed, must rely on the street, facing south or west. There are many blacks in the south of the hotel, the elevator is very wonderful, old-fashioned, need to pull the iron gate, the first time I was shocked, but then lived next to a hotel called Aldrich, witnessed a more terrible elevator. Breakfast is relatively simple and there is no area to eat. There is no air conditioning and heating, but the quilt is barely enough. But the price is really cheap. Note that some have no separate bathroom, I can't accept it completely. I have a separate bathroom. I have to pay attention to it. Don't make a mistake.

It is a clear and tidy hotel with no doubt. However, some of its staff were extremely rude. I went down to ask them if the hotel offered turndown services. The man starred at me then asked, in a highly disrespectful tone, “what do you mean by a turndown service?” Completely shocked that I would encounter such a question at a Nikko hotel, I could not say a word for like ten seconds while that man continued starring at me. How can I reason his behavior if not an intentional embarrassment?