Guest User
December 4, 2023
In fact, I am very satisfied with the service of the sightseeing bus boy and the front desk girl. Their attitudes are very good and very patient. If I could rate them individually, they would definitely be full marks. But this negative review was due to the WeChat housekeeper and a female supervisor with short hair. Because when I checked in that day, I was not told that the sightseeing bus only took you to Guanyin on the Sea. On the contrary, everyone had a very good attitude and even asked you where you were going and could arrange for a pick-up. Later, I originally wanted to take five travel photos that were included in the package for free, but the photographer said that I could take a few more photos and then choose. Who knew that when we were choosing, a girl with short hair, who looked like a supervisor or something, kept pushing for a photo package of 799, and we kept rejecting it. She kept pushing, saying that the price of 799 was already very affordable, and all the negatives were included, and there were more. Send us some fine prints. In the end, we insisted on the 399 package, and then her attitude suddenly changed. Originally, I wanted to see the computer photos, but she immediately grabbed it and said she would take care of it. The contrast in attitude before and after is really obvious. Later, when I thought about it, I shouldn’t have even asked for the 399 package, so I just asked for five free tickets. What I want to say about this travel photography package is that it does not include makeup, and I have to do all the makeup myself. I do think it’s really average. Including dinner at night, a bowl of noodles cost 98, which was ridiculously expensive but we still ate it. His attitude towards them is still very gentle and very good. But the question I asked the customer service at night really made me angry. I don’t know whether it’s because they haven’t unified this issue internally, or whether it’s just a matter of deciding what to order, because we don’t have a photo of the 799 purchase. I deliberately searched Xiaohongshu about the morning classes at Nanshan Temple, and later found a tweet from this hotel, which clearly stated that a battery car needs to be reserved in advance. So I went to consult and wanted to make a reservation in advance, but I didn't expect that not only was the butler told me that I had to go by myself, but I was also told that the sightseeing bus the next day only sent Sea Guanyin. I also deliberately read the previous reviews and found that the sightseeing bus has unlimited pick-up and drop-off. So I was really angry about such a sudden change. I gave up all my thoughts of recommending this hotel to my friends. Including the other free services in this package, they won't tell you anything about yoga, hand-copied scriptures and other services unless you ask. Even when I asked the housekeeper at first, there was no clear service. We will only recommend the photographer who took the photo to you via WeChat. It's not that all this is unaffordable, and it obviously costs so much, but it's really not cost-effective. Just staying in this hotel alone cost about 1,300 yuan. But in the end, except for the guy who drove the car and the girl at the front desk, the rest of the experience was really bad. I frankly say it is not as good as the other two hotels. Including being told that maintenance was required after checking into the hotel, this is all acceptable. It is suggested here to cultivate the service of housekeepers and leaders!
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