Hotels near Helios Residences in Singapore

I had a wonderful experience at the YORK. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Specially front desk staff Phoo Phoo she was very welcoming same staff upon checking out too, it was nice check out with a smile. Thank you! Will recommend to my colleagues!

I really love the location because it's in the city center, and the Center Point Mall is nearby also. The receptionist is very friendly coz I stayed at this hotel for 3 weeks. Bars are just outside the hotel. I love orchard 🥰🥰🥰

We stayed here for 4 nights for business and absolutely could not fault a thing - everything was brilliantly thought out and the wonderful staff were a delight; nothing was too much trouble. The hotel has only just opened in the last week and we're sure it will become extremely popular in no time at all. The rooms are immaculately presented and very spacious, we especially enjoyed the little touches like the daily minibar and turndown service. The rain shower was HEAVEN and the beautiful COMO body wash, shampoos, etc. smelled so incredible I wanted to take them all home! Breakfast was included in our rate and was fantastic every single day. The breakfast to order was a highlight and we found there to be plenty of options to keep us satisfied over our 4 night stay. The freshly baked goods every morning are a real treat (balanced out with the delicious fresh fruit, of course). The service is a standout for this new hotel, it was exceptional in every area - everyone is very professional but also super friendly and personable. We thought this was a real point of difference and one of the many reasons we will return to this beautiful property. Every single staff member we interacted with was a delight, but special mentions to hotel staff Reina, Karl, Izhar, Kyle and of course the lovely Ivan in COMO Cuisine who we thoroughly enjoyed chatting with at breakfast every morning. We look forward to returning and checking out the pool/bar area which is nearing completion. See you again soon!

Hilton Hotel Singapore Orchard is conveniently located at Mandarin Gallery. It is directly opposite 313 Somerset, Nojima, and Cineleisure. The room is clean, spacious, and comfortable. The toilet is clean with good shampoo and body wash. However, the shower head holder has issue and unable to hold the shower head properly. Overall, I think it’s a decent hotel and I will give it a 4.0/5.0.

The hotel located at the end of Orchard road. Peaceful location. Walking distance to the nearest Sommerset MRT station. Although it is located next to the busy road, but sound insulation is good with their double window. The staff is friendly and helpful. Housekeeping does a good job, always keeping the room clean. Nice and spacious lobby good for meeting.

I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

Location at Orahard area, very good for tourist near mrt station also. Comfortable room, a bit noise can hear the voices from next door. Parking fee $10 per day.

Good hotel but room will be a bit smaller than you think. They only give body towels (no facial or hand towel) and do not have “do not disturb” sign

Location of the hotel was great with many eateries around but that was about it. At first glance, the room looked ok; however, it had a foul and fishy smell upon entering. It was small but if you are just looking for a bed to rest and a bathroom to wash up, it will suffice. Not recommended for people who are not petite in size as it is really cramped. The lighting was dim and there was no window; it took a while for my eyes to get used to it and after that, I realised that there were dust and hair everywhere, even on the bed. Upon further scrutiny, I saw ants - endless trails of them, crawling on the walls, along the bed, on the table, in the bathroom. I took videos but unfortunately, only pictures can be posted here and the ants were too small to be seen and appeared as white dots. Some even came onto the bed. It was really uncomfortable and made me feel itchy all over. As the air conditioner was very dusty and the bed was right underneath it, there was black dust all over the sheets. The towels had holes in them and they were dirty. There was litter in the shower area and I found a cockroach crawling on the sink in the bathroom. I can understand about the thin walls and hearing noises along the corridor but cleanliness is something that cannot be compromised, even in a budget/3-Star hotel. In fact, there are cleaner and cheaper hotels in the same area. I am deeply disappointed because I was there to celebrate my birthday and it was indeed unforgettable, in a very terrible way. This is probably the worst hotel I have ever stayed in.

Just wondering on Friday 12nd November 2023 the receptionist said can’t use toilet at 1st floor. And asked me to use on my room. I check in about 11pm but very rushed want to use the toilet.