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5 star

Conrad Singapore Orchard
4.6/5120 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|1.59km from PS.Cafe at Harding
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The Singapore Edition
4.4/551 Reviews

The Singapore Edition

Orchard Road Singapore|1.78km from PS.Cafe at Harding
I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

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Explore Guest Reviews of Hotels in Singapore

Searching for hotels near PS.Cafe at Harding? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.3/5661 Reviews
Orchard Road
Situated away from the busy streets of Singapore, Mercure on Stevens offers a comfortable stay with all the basic necessities you need. Comfortable bed and pillows, extensive choices for buffet breakfast, a convenience store nearby and MRT, this hotel will surely make your stay worthwhile in SG. I really recommend this hotel to travelers who prefer peace and quiet.
voco Orchard Singapore, an IHG Hotel
4.3/5240 Reviews
Orchard Road
great and clean facilities, staff response time to request was excellent throughout the facilities, a special mentioned to Ali and Josephine of Club Level for their attentiveness. Will come back again but of course without the swift-mania that cause the price to spike to unreasonable levels.
Novotel Singapore on Stevens
4.2/5263 Reviews
Orchard Road
This is actually my 2nd time staying in this hotel, very clean and nice! The hotel is near the bustling road of orchard so can just take a walk down! The staff were very friendly and nice, the check in process took less than 10mins! Very efficient and fast, didnt have to wait at all! The room was very nice and clean, would definitely come back again! ;)
Jen Singapore Tanglin by Shangri-La
4.4/5516 Reviews
Orchard Road
Room is spacious, clean and comfortable. We got a room with beautiful view of the pool and buildings in the surrounding. Service is good and amenities well provided. There is a new mrt station just across the hotel so it is very convenient to go around. Will stay again in future.
Conrad Singapore Orchard
4.6/5120 Reviews
Orchard Road
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The St. Regis Singapore
4.5/5520 Reviews
Orchard Road
We arrived at 3.05pm to check in, at 3.15pm, the service staff said our room is not ready and is still under housekeeping. I have kindly ask for a late checkout the next day given that at 3.20pm, i am still at the hotel lobby waiting for my room. The check in counter said that late check out is not possible, and I was asked if I’m Marriott platinum member, which will allow me to have late checkout. I don’t quite understand why there was a differentiated treatment. I have to give a very unhappy face and persist my stand to the staff to give me a late check out and eventually she gave me 1230pm and I insisted at 1pm. I was given my room key at 3.45pm. The next day I received a call at 1220pm asking if we are checking out at 12pm… when I already given 1pm late checkout. The service of check in and getting a late check out is not really not up my expectation given is St Regis and the room I paid was not very cheap at $740 per night.

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