A beautifully renovated hotel with very nice bedrooms and super modern chic bathrooms. If you only want nice accommodation and to use the hotel as a base, its great. If you want anything more, poor management leave the place sadly lacking. If the manager actually used all its facilities he would quickly identify and sort the problems: Breakfast is excellent in terms of food - very high quality fruits, pastries, and cooked items. Service is a shambles, with the waitress using small yellow post it notes to take your order. The post it notes are quickly filled up, so she has 7 or 8 notes anxiously written on and which then seem to be lost when they find their way to the kitchen! If the manager took breakfast on the breakfast patio he would understand the problem. The Swimming Pool -main hub of the hotel in the day. It is absolutely freezing. Guest gasp with horror and then get out. It's no fun. And as a result they don't make much money from guests, who all disappear away from what should be a nice but profitable hub. Try buying a heater and a cover to retain the heat overnight. Try going for a dip ! Some cushions for the sun loungers ould also be nice. Lunch: they have three items available - tinned tuna, bruschetta and cold meats . None of which appealed. Why so little choice? Tinned tuna? Again General Manager, go for a swim ( I challenge you ) then sit by the pool and order lunch. Dinner : another shambles . They serve raw prawns. I asked if they could be cooked- no said the waiter, who was clearly afraid of the chef and adamant he would not ask. I asked for butter with the bread- No . we dont have any (nor was olive oil served) . I suggested the chef must use butter to cook with. No . I asked for mustard with steak. No . Reluctantly he brought out after 10 minutes mustard. The steak was so small- size of my watch face, it was gone in two tiny mouthfuls. It came with a tiny piece of courgette the size of my thumb ( just one) and a similar sized piece of potato. A super lazy chef who thinks he can reduce his work load if he serves minuscule portions. Again if the general manger tried the restaurant twice a week he would identify the problems. My suggestion to the manager: Eat a full breakfast with a colleague . See how chaotic it is Go for a swim - yes get in the pool, yourself. Have lunch by the pool Go for dinner. Ask the worlds laziest chef to cook the prawns . Ask why the steak is so small. Use the place ! One glimmer of hope: The receptionists were all excellent, very helpful and knew all the nice places to go and where to eat!
Excellent
32 Reviews