I never experienced a problem with any prior stays at this specific hotel. The staff was friendly, the room was clean, the breakfast was great and the location of the hotel is ideal. It's close to restaurants, retail shopping and the interstate. Problem - smoking by the individual(s) in the next room. This concern was reported to the person on duty immediately. Apology was offered - end of story. We were under the assumption that the hotel was smoke free. Totally up set with this particular stay. We will monitor our bill to ensure were are not charged the smoking fee $$$