Spa Hotels in Beijing

When people talk about the Mandarin Oriental Wangfujing, Beijing, they often label it as a 'luxury hotel in the hutongs,' a 'hidden gem along the central axis,' or a 'masterpiece of the Qianmen regeneration project.' But if we set aside these external definitions and focus purely on the stay experience, the deepest impression it left on me can be summed up in two words: sheer comfort. This comfort doesn't stem from any single specific amenity, but rather from an overall feeling. Tucked away deep within Beijing's Qianmen hutongs, stepping through the gate from the bustling streets into the courtyard felt like entering a different dimension of time. Grey bricks, dark tiles, courtyard walls, and tree shadows – all elements were distinctly Beijing, yet without any forced emphasis on being 'Beijing.' The design didn't just stop at symbolism; instead, it re-organized the hutong courtyard lifestyle, truly allowing guests to live in a modern Beijing courtyard home. Beijing in the summer is particularly suited to this place. The afternoon sun dappled through the leaves onto the courtyard, with doves perched quietly on the branches. Sitting in the courtyard, watching the clouds drift slowly between the eaves and grey walls, you suddenly understand why old Beijingers always said, 'There must be a tree in the courtyard.' The tree not only provides shade but also marks the passage of time. The wind changes, the light changes, and the tree shadows change. Many mention its 'hidden location in the hutongs,' but what's truly worth experiencing isn't just the hidden aspect, but rather that elusive relationship with Beijing's urban culture. Outside the walls are the hustle and bustle of Qianmen, while inside, the unique sense of scale characteristic of courtyard living is preserved. Looking up, you see the sky; looking down, you see tree roots and青砖 (qingzhuan - traditional grey bricks); occasionally, birdsong can be heard. These seemingly ordinary details become precious in today's city. The service also left an excellent impression. It wasn't an overly enthusiastic kind of service, but rather a sincere and well-measured attentiveness. Help was always there when needed, yet they maintained an appropriate distance when not. Many high-end hotels can achieve professionalism, but it's not easy to make guests feel genuine care, and this place truly has that ability. Near check-out, I had a chat with the duty manager, Chloe. What began as a simple conversation unexpectedly became a memorable part of this stay. She meticulously detailed the design philosophy and spatial characteristics of the hotel's 42 rooms, patiently explaining everything from the layouts of different courtyards to the subtle differences between rooms. One could feel her genuine understanding and passion for this hotel, which in turn gave me a more complete appreciation for this hidden hutong gem. My special thanks also go to Chloe for her insights and hospitality. Upon leaving, I felt that the most precious aspect of this hotel wasn't its luxury, but rather how it has preserved the ambiance of courtyard living in a rapidly changing city like Beijing. Shade from trees, grey walls, summer clouds, birdsong. These seemingly ordinary things collectively form a part of my memory of summer in Beijing. If staying at a hotel is about experiencing a space, then the Mandarin Oriental Wangfujing is more about experiencing a Beijing way of life. It may not be for everyone, but for those willing to slow down and embrace the city, beauty can be found everywhere here.

I have no complaint for this hotel at all. I love all about the hotel the room is excellent and clean The toilet is clean and covered with doors, no such thing as open toilet or see thru toilet. If youre malaysian, the only flaw is the bidet part but its ok. Customer service is excellent, they very helpful despite the language barrier but they try their best. Actually my favourite part is the laundry room, they got steamer iron and washer and dryer for the guest to use it for free. If ever u need someone who can help u in english, call for the “016” guy at the reception. Overall the stay is nice.

The moment I walked into the hotel, I was so disappointed. There was an insurance company holding an event, and the lobby was chaotic and noisy. The insurance staff were even blocking the elevator buttons. My first impression was terrible. When I got into the elevator, on my way up to the 11th floor, a hotel employee pushed a cart full of things in. They realized they'd made a mistake, thinking the elevator was going down, but instead of leaving, they started cursing at a robot trying to enter, even using foul language, completely disregarding the guests. Entering the room, my heart sank even further. The cabinets and everything were dilapidated, and the overall feel of the room was old and rundown. I immediately called Trip.com to see if I could change my two-night booking to one night, as I absolutely had to move out the next day. The breakfast the next day was also very poor; from the service to the food selection, it was just indescribable. Even the coffee was undrinkable.

This hotel offers a very comfortable stay. The room facilities are well-maintained, the breakfast is delicious, the bar serves amazing drinks, and the location is superb. More importantly, the service is exceptionally good. The hotel staff are very attentive to guests' requests and feedback, and you can tell they work hard to provide a comfortable, pleasant, and satisfying stay. Stena, Osgood, Lina, Yulia, Mavis, and housekeeping staff Fen Fen are all warm, friendly, and professional.

My check-in experience was just so-so. My check-out time and the kids' goodie bag were already set when I booked, but when I asked the front desk, they seemed clueless, like they were new, though their attitudes were pretty good. There were only two front desk staff. I'd read reviews saying everyone got upgraded, some even to suites, so I asked about an upgrade too. The front desk said an upgrade wasn't necessary, just a higher floor. I'm not sure if they were unwilling to upgrade or didn't know how. The shower in the bathroom leaked, and the towels felt old and couldn't be washed white. At the pool, there was only one towel, so if you go, you need to bring your own. Breakfast was average, not tasty, and there wasn't much variety. The next day, when we came back after going out, we couldn't get into our room. I went down to get the card fixed, but it still didn't work. I went down to the front desk again, and the second time, the front desk staff came up with me and fiddled with it for about 20 minutes. They said the key card was low on power. Finally, we got in, and then they called someone to change the battery. It's pretty amazing for a big hotel like this to have such an issue. The front desk staff who came up with me said they'd send some fruit, but they never did. While I don't really need the fruit, their attitude was quite amusing. I went to the rooftop bar to see the night view, but it rained, so I didn't get to see it. The french fries and sweet potato fries weren't good. At check-out, there were many front desk staff, and their attitudes were quite good. The hotel room was also quite nice, and the cleaning was done well. The small tent in the family room was great, and my child loved it. Parking requires a fee. The location is excellent, right next to Joy City, which is very convenient for shopping. The hotel exterior also looks very nice. If the issues I mentioned could be improved, I would consider staying again.

The service truly exceeded my expectations, and I have to give a big thumbs up and thank you! 👍🏻 My child left an Apple Pencil in the hotel room, but we didn't realize it was missing until long after we got home. I called the hotel to inquire, but the room had already been cleaned and new guests had checked in, and the pencil wasn't found. However, the hotel staff went above and beyond, communicating with various departments, re-entering the room, and meticulously searching. They finally found it tucked between the nightstand and the bed! They called me immediately to confirm and shipped it back to me. My child was thrilled to get it back! I'm so grateful for the hotel staff's diligent and thoughtful service, which saved us from a financial loss. While the hotel isn't brand new, the interior decor is clearly well-maintained and thoughtfully arranged. It's clean, well-equipped, and the staff are incredibly welcoming. We requested buckwheat pillows and mineral water, and they were promptly delivered to our room after we left a voicemail. Overall, our stay was a fantastic experience!

The location is excellent, making dining and shopping very convenient. The room was clean and tidy, and the bed was soft and comfortable. The night view from the room was beautiful, and the fitness equipment was complete with plenty of space. The front desk staff, Leslie, Summer, Hors, Niky, and Terry, provided incredibly warm and attentive service, even arranging a late check-out for us. I'll definitely come back if I have the chance.

This hotel, particularly Leah, left a great impression. The front desk staff were warm and attentive, and the check-in process was smooth and quick. They also thoughtfully reminded me of important details regarding my stay. The room was very clean, odor-free, with good lighting and ventilation. The bedding was comfortable, and the soundproofing was excellent, allowing for a good rest. The hotel's facilities were well-maintained, and the environment was quiet. The location is superb, making it easy to get around. When I encountered a minor issue, they responded promptly. It offers great value for money, and my overall stay was very satisfying. I genuinely recommend it to everyone.

you visited Jialong Hotel and taxi driver would drop you off at the A building (biggest one) - so there were not the lobby/ reception. You need to go left when you enter and see the B building with Tim Horton sign so you can go there and talk to the receptionist for your check in. I enjoyed my stay especially gym and breakfast buffet .

Upon checking in, Miss Zoe at the front desk was incredibly enthusiastic. When I asked about upgrading my room type, she immediately and proactively helped me check and change it, quickly finding me a room with a better view. She was patient and polite throughout our conversation, very efficient, and took the initiative to explain the hotel facilities. Her attention to detail showed thoughtful service, and she was serious and responsible in addressing guest needs. She's an excellent front desk staff member! 👍