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9.1/10
Great
GGuest UserA friendly, unfussy welcome. We asked for two separate duvets for one room. It worked on the third attempt ;). As we'd read in guest reviews, it was confirmed that the attentiveness of the service staff, including management, at breakfast could be improved, even during off-peak times. We were quickly assigned a table, but we weren't able to order drinks. Eye contact with the staff wasn't possible. We were finally able to place our orders at the buffet. No problem, we'll definitely be happy to come back when we're in Munich.
GGuest UserThe hotel's location is pretty good. It's closed by most tourist spots in Munich.
The staff is quite nice & helpful. The spa and gym is quite nice, and breakfast is good too.
However, my mom found a little dirty stuff in the shower when she first got into her room. That's a minus.
Overall, the hotel is quite good.
Hotel near Hauptbahnhof, Munich 2.6% of visitors choose this area
Price per night from:US$246
8.6/10
Very Good
GGuest UserI stayed only for one night! I didn't stay long enough! The service was good! It was very comfortable! Clean and the breakfast was good😌. The attractions in Munich are relatively close! It's very close to the Charlie Post and nearby hotels! You can also go there for business trips. It's a few steps to the subway station, and it's also good to go to the University of Munich! You can eat the famous pork knuckles in a few steps!
CcroissantteThe hotel service is excellent and the staff are very friendly. However, the cleanliness could be improved. We left used coffee glasses in the room and they were not replaced or washed. We also noticed a hole in the blanket and some yellow stains. We asked for a toothbrush, but were told there was no stock, which was a bit surprising for a Pullman.
On the positive side, they provide a washing machine that guests can use, you just need to buy the coin from the receptionist.
MMitangI had walked past this hotel before and thought it looked quite nice. So, when I went to Munich for an interview, I decided to book it. The staff were incredibly friendly, and the room was clean and hygienic. The hotel is very close to both the subway and bus stations, making it super convenient to get to the city center. There are also supermarkets and bakeries nearby, which is really handy. I highly recommend it!
AAnonymous UserI am not familiar with Munich. So I made book in a wrong hotel. I thought this hotel is located next to Alstad. In fact it's located in Munich neighborhood called Scwabing.
My Mom has Osteoarthritis knee pain. So she can't walk too far. The hotel refused to cancel for free since we booked non modified reservation.
This hotel is okay. But not for old people there is no kettle, no refrigerator, no tea, coffee, no shower cap. Hotel also didn't prepare shampoo for us. Design is okay but too simple. Location is not at Alstad and it's too expensive overprice for hotel located on Scwabing
GGuest UserA nice hotel, but the two bedroom is not really a two bedroom. It's more like a one bedroom plus the living area converted into the second sleeping area.
I find the ”two bedroom” room type too squeezy for 4 pax. We cannot even eat together on the same table, no table space and not enough chairs.
Also, although there is a lift, our floor is not at the lift landing, it's in-between the lift landing, so for those carrying big luggage, it was tedious, not recommended.
Otherwise, the room facilities are good, the location is great.
They also allow us to leave our luggage there while waiting for check-in, so that is nice too.
GGuest UserThe location is very good, the door is Isa Gate, from which there are shops on both sides, all the way to the most prosperous center of the old city. It is my room rushing to the street, Europe is not very air-conditioned window opening is very noisy, and the self-driving can park as if 16 euros a day. Breakfast croissants are hot and delicious, coffee is for you to put a pot of solid drink
OOlanswA lovely hotel offering full amenities and a wonderful breakfast. The atmosphere is welcoming, the facilities are well-maintained, and the breakfast selection is exceptional—perfect for a pleasant and relaxing stay.
GGuest UserClean and tidy. There was a room with a bad bed position, and they were very enthusiastic to change our room. There was lemonade and green apples at the front desk.