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9.1/10
Great
GGuest UserA friendly, unfussy welcome. We asked for two separate duvets for one room. It worked on the third attempt ;). As we'd read in guest reviews, it was confirmed that the attentiveness of the service staff, including management, at breakfast could be improved, even during off-peak times. We were quickly assigned a table, but we weren't able to order drinks. Eye contact with the staff wasn't possible. We were finally able to place our orders at the buffet. No problem, we'll definitely be happy to come back when we're in Munich.
HHello WorldyOverall a very good stay, but a few details were disappointing for a five-star hotel: no toothbrush or toothpaste in the room, no bottled water (only tap water), and a very small and poor equipped fitness area.
Hotel near Hauptbahnhof, Munich 5.4% of visitors choose this area
Price per night from:0
8.7/10
Very Good
AAnonymous UserI am not familiar with Munich. So I made book in a wrong hotel. I thought this hotel is located next to Alstad. In fact it's located in Munich neighborhood called Scwabing.
My Mom has Osteoarthritis knee pain. So she can't walk too far. The hotel refused to cancel for free since we booked non modified reservation.
This hotel is okay. But not for old people there is no kettle, no refrigerator, no tea, coffee, no shower cap. Hotel also didn't prepare shampoo for us. Design is okay but too simple. Location is not at Alstad and it's too expensive overprice for hotel located on Scwabing
GGuest UserI stayed only for one night! I didn't stay long enough! The service was good! It was very comfortable! Clean and the breakfast was good😌. The attractions in Munich are relatively close! It's very close to the Charlie Post and nearby hotels! You can also go there for business trips. It's a few steps to the subway station, and it's also good to go to the University of Munich! You can eat the famous pork knuckles in a few steps!
XXizesissorThe Westin lives up to its reputation as a five-star hotel; the service was excellent. We booked a triple room including breakfast and dinner for three nights. Upon check-in, the front desk informed us that the buffet dinner area was closed for some reason that day, so they arranged for us to dine at the bar. We were initially a bit worried, but it turned out to be an authentic Western meal with appetizers, main courses, desserts, and drinks – nothing was missing, and it was all delicious, which was a pleasant surprise. The breakfast buffet was also very rich. The room was quite spacious, and it even had air conditioning. The only minor drawbacks were the rather small parking spaces, which made parking a bit difficult, and that the hotel facilities are showing their age. However, overall, it was quite good, and I recommend it!
CcroissantteThe hotel service is excellent and the staff are very friendly. However, the cleanliness could be improved. We left used coffee glasses in the room and they were not replaced or washed. We also noticed a hole in the blanket and some yellow stains. We asked for a toothbrush, but were told there was no stock, which was a bit surprising for a Pullman.
On the positive side, they provide a washing machine that guests can use, you just need to buy the coin from the receptionist.
GGuest UserA nice hotel, but the two bedroom is not really a two bedroom. It's more like a one bedroom plus the living area converted into the second sleeping area.
I find the ”two bedroom” room type too squeezy for 4 pax. We cannot even eat together on the same table, no table space and not enough chairs.
Also, although there is a lift, our floor is not at the lift landing, it's in-between the lift landing, so for those carrying big luggage, it was tedious, not recommended.
Otherwise, the room facilities are good, the location is great.
They also allow us to leave our luggage there while waiting for check-in, so that is nice too.
GGuest UserThe location is very good, the door is Isa Gate, from which there are shops on both sides, all the way to the most prosperous center of the old city. It is my room rushing to the street, Europe is not very air-conditioned window opening is very noisy, and the self-driving can park as if 16 euros a day. Breakfast croissants are hot and delicious, coffee is for you to put a pot of solid drink
OOlanswA lovely hotel offering full amenities and a wonderful breakfast. The atmosphere is welcoming, the facilities are well-maintained, and the breakfast selection is exceptional—perfect for a pleasant and relaxing stay.
GGuest UserClean and tidy. There was a room with a bad bed position, and they were very enthusiastic to change our room. There was lemonade and green apples at the front desk.