Featured facilities: Underfloor heating, Room service, Restaurant
Great
54 reviews
9.2/10
1 night
From RUB 38,107
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9.6/10
Amazing
QQizi1022Munich Magnificent left people speechless. I booked 2 rooms for 2 days on Ctrip for 9.3-9.5. The order clearly included breakfast. When I checked in, there was a girl with dark skin who looked like an Indian at the front desk. She told me that breakfast was not included. I showed my Ctrip order, so she called and asked me to send her the Ctrip confirmation email. After some operations, she told me I can do it. The whole process takes a long time. When I checked out on the 5th, it was the same girl who showed me the breakfast bill in Figure 1, totaling 558 euros. I said that the order included breakfast, so she said that there was a mistake in the breakfast fee for September 5th and she would not charge it. However, the printing time of the breakfast order for the 4th is 11:01, and including lunch, the charge is 332 euros. We pointed out that our order time in the morning was 9:40. Even if breakfast ends at 11 o'clock, using this as an excuse to charge me a lunch fee does not comply with the standards of most hotels. We insisted on asking her to communicate with the hall manager. She said it would take 20 minutes for the hall manager to come over, so we insisted on waiting. At this time, a German girl next to the girl, who was also the front desk, said to her: Cancel this order. German girls speak German. My friend has lived in Germany for 30 years and understands her well. Then the order was cancelled. The whole incident is very illogical. Such a luxurious hotel and such service are so disappointing! !
飞飞往各地的PdI stayed at the Charles Hotel in Munich on Christmas Eve on 12.24. The location is very convenient next to the city center. There are service staff to help park the car and bring luggage into the room. The front desk staff offered a welcome Christmas drink, as well as warm and caring service throughout the process. The hotel has a historical atmosphere, the rooms are relatively modern, the small balcony can see the park view, and the mood is super good when the sun shines in the room in the morning. I booked the Christmas dinner at the restaurant Sophia's in the hotel in advance. The food is not bad, not bad. There are quite a variety of breakfasts. In addition to the buffets that can be seen in Europe, there are also Bavarian set meals to try. Generally speaking, the hotel is quite cost-effective and will not step on thunder. Rocco forte is also a pretty big hotel group.
GGuest UserThis hotel is the newest hotel in Munich.
The facilities are very good. There is a rich water bar and a coffee machine.
It is very convenient to be next to the train station. There is a subway at the door.
It is also very convenient to walk to the surrounding attractions. The service is very good.
I didn’t take pictures of the room specifically.
Hotel near Hauptbahnhof, Munich 3.2% of visitors choose this area
Price per night from:RUB 48,229
9.2/10
Great
GGuest UserThe location is good. It's in the old town. It's a bit troublesome to get in by car. You have to call.
The curtains in the room do not block light. It is very bright during the day and I cannot sleep.
Friends with sleep disorders should choose carefully.
It's a five-star hotel. The front desk doesn't help with luggage. Our people take care of it themselves.
KKKaichirourouAll aspects of the hotel are very good, the staff are enthusiastic and professional, the room is clean and the bed is comfortable, the dog also has its own bed and tableware, highly recommended!