Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 2, 2026
Ivyy0310Clean, with great service and very helpful staff. For this price point, finding a hotel like this is fantastic. If I come to Batam again, I'll definitely stay here. Five-star review!
Show More
Price per night from:JPY 4,307
Posted on Jun 5, 2026
Zen YongStayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center.
One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience.
The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing.
The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room.
One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule.
Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.
Show More
Price per night from:JPY 6,219
Posted on Jun 10, 2026
Guest UserThe hotel seems dated, but has a vintage feel to it with a grandfather clock in the lobby. Location is quite good, near many malls and amenities. Shampoo and shower gel not the best, no lotion or shower robe provided. Housekeeping responses quite fast. Breakfast was okay, decent variety, not much processed proteins, have good choice of fruits. Swimming pool water looks green and cloudy, gym has good number of equipment, but also dated, which can appeal to some especially with having iron plates. Gym is indoors but not air conditioned.
Show More
Price per night from:JPY 4,138
Posted on May 11, 2026
ChrichillI had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive.
Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara.
I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality.
Show More
Price per night from:JPY 7,913
Posted on Jul 2, 2026
zapperOur stay at Montigo Resorts was nothing short of magical. From the moment my fiancé and I arrived, we were enveloped in an atmosphere of luxury, comfort, and romance. We booked a stunning two-bedroom villa featuring its own private pool, and it truly exceeded all of our expectations. The villa was exceptionally clean, beautifully designed, and offered the perfect sanctuary for a romantic getaway. Having a private pool just steps from our bed allowed us to enjoy quiet, intimate swims at any time of day, completely undisturbed.Inside the villa, the attention to detail was remarkable. The rooms were spotless, spacious, and filled with natural light. One of the absolute highlights of the accommodation was the deep, luxurious bathtub. After a long day of exploring and activities, soaking in the tub became our favorite way to unwind and relax together. The housekeeping team deserves immense credit for keeping every corner of our villa pristine throughout our stay, ensuring we never had to worry about a thing.Beyond the beautiful room, our trip was packed with memorable experiences. We are a couple that loves a mix of relaxation and adventure, so we decided to try the ATV riding offered at the resort. It was an absolute blast. Racing through the trails together brought a fantastic rush of adrenaline and added an exciting, adventurous spark to our romantic vacation. The staff guiding the ATV experience were professional, safety-conscious, and made sure we had the best time possible.Of course, no luxury stay is complete without great food, and Montigo Resorts delivered perfectly on that front. Our package included a complimentary buffet breakfast each morning, which quickly became something we looked forward to every day. The spread was incredibly generous, featuring a wide variety of both local and international dishes. Everything tasted incredibly fresh, from the live cooking stations to the fresh pastries and tropical fruits. Starting our mornings together over a delicious, hearty breakfast with beautiful resort views set the perfect tone for the rest of our day.What made this trip truly amazing was how seamlessly the resort blended high-energy fun with peaceful romance. Whether we were splashing around in our private pool, getting mud-soaked on the ATV tracks, or relaxing in our spotless villa, every moment felt special. The staff were consistently warm, welcoming, and always ready to help with a smile, making us feel valued from check-in to check-out. It was the perfect escape for me and my fiancé, allowing us to connect, create unforgettable memories, and enjoy a flawless blend of luxury and adventure. We left Montigo Resorts feeling completely refreshed and deeply in love with the place, and we already cannot wait to return for another unforgettable stay.
Show More
Price per night from:JPY 19,334
Posted on Mar 17, 2026|Deluxe Room With Seaview
VyethThe place is peaceful and quiet, not much people and we enjoyed the pool. There is a lot of things to do so you wont get bored. We try the kayaking and its very fun . My daughter loves to swim so we swim the whole time.
Breakfast spread is ok, we dont eat much so we are ok with what on the buffet. Going to City will take 45mins by grab, but its ok coz fare not expensive. Over all we enjoy the place, staff are polite and friendly.
Show More
Price per night from:JPY 6,219
Posted on May 4, 2026| Suite villa
Guest UserThis resort stole our hearts from the moment we arrived. The property is spotlessly clean with a unique, beautiful design that makes every corner a delight to explore.
What truly made the difference was the staff — warm, attentive, and genuinely caring. They reminded us before breakfast closed and, most touchingly, surprised us with a beautifully decorated room for our anniversary. That little gesture meant the world to us.
Show More
Price per night from:JPY 6,824
Posted on Dec 30, 2025|Deluxe King Room
Anonymous UserI had a mixed experience at this hotel. On the positive side, the hotel is generally clean and the front desk staff are exceptionally polite and helpful. The room itself was tidy and the bathroom was in good condition.
However, we stayed in Room 426 and had a very difficult time sleeping. The bed makes a lot of loud noise every time you turn over, which made it almost impossible to get a good night's rest. If you are looking for quality sleep, I would recommend requesting a different room.
The worst part is I forgot to ask for changing another room😇😇😇
Show More
Price per night from:JPY 5,130
Posted on Feb 20, 2026
Anonymous User
Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
Show More
Price per night from:JPY 3,702
Posted on Mar 18, 2026
Guest User
Staff is friendly and approachable. Room is clean and comfortable. Breakfast at the hotel is good and substantial. Hotel offers complimentary pickup transport to and fro Sekupang ferry terminal. Only found on my last day staying there that the hotel also offers transport to Grand Batam Mall.
Show More
Price per night from:JPY 7,356