Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Aug 8, 2026|One Bedroom Deluxe
Anonymous UserAs a frequent business traveler and hotel enthusiast, this hotel truly exceeded my expectations👏
The moment I stepped into the room, it felt bright and spacious. The room size was more generous than many hotels of the same caliber I've stayed in before. There was ample space for luggage, and the work and leisure areas were clearly delineated, completely free from any cramped feeling. The attention to detail in the design was truly impressive.
The amenities were thoughtful and comprehensive. The room was equipped with a self-service laundry machine, so I didn't have to worry about accumulating dirty laundry during my week-long business trip – it was incredibly convenient. What surprised me most was the shower experience: the water pressure was strong and steady, and there was plenty of hot water, hitting my body with just the right force. After a long day of travel, a shower completely washed away all my fatigue. This kind of comfort in the details is precisely the standard a five-star hotel should uphold👍
Overall, my stay was impeccable. I will definitely choose this place again for my next business trip here.
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Price per night from:€60
Posted on Aug 2, 2026|Deluxe City View Room With 2 Single Beds
Anonymous UserOverall a great stay with fantastic views and amazing service!
The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay.
I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
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Price per night from:€52
Posted on Nov 27, 2023
Azy Abdullah
Saw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to.
We arrived in the evening but was greeted by a cheerful receptionist.
Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness.
The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria.
Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day
The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels.
A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort.
Area is nice and spacious. Once again I just emphasize, they keep it very clean.
The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in.
Inside there's a basic kitchenette with a fridge, pot, kettle.
There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed.
The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted.
TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied.
Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up.
Pool is open from 7am to 9pm.
Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k.
The host has their number in the welcome print and responds pretty fast if you need to enquire on anything.
Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.
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Price per night from:€40
Posted on Jun 23, 2026
Dean StantonMy intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property.
But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below).
A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay.
First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point.
This second stay confirmed my initial observations, after 6 months of operation.
Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼.
Main public areas and rooms are immaculately clean and well maintained.
If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam.
Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed.
However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get:
- Breakfast not included
- No pool or gym
- Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size)
- It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space.
- Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been.
*Summary and conclusions*
We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam.
As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts).
On this occasion, my VIP member prices mean I paid very competitive prices for this stay.
As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.
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Price per night from:€23
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Price per night from:€27
Posted on Jul 19, 2026|Grand Suite Garden, Non-Smoking
syahidxHad a fantastic stay at Wyndham Panbil Batam. The hotel is beautiful, peaceful, and perfect if you’re looking to relax away from the busy city area. The room was spacious, modern, very clean, and the bed was incredibly comfortable.
The staff were warm, welcoming, and always ready to help, making the entire experience even more enjoyable. The breakfast buffet had a wide variety of delicious options, and the facilities, especially the infinity pool and gym, were well maintained.
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Price per night from:€40
Posted on Jul 13, 2026
Guest User
Check in was smooth. Villa was big, love the spacious living room. Unfortunately need to improve on housekeeping cleanliness. There was a standing stack of cigarette ash left on the dining table beside the pool. There was unwashed coffe stain on the rim of the coffee mug, no stirrer was provided for the coffee and tea satchets, not thoughtful. We hardly use the 3rd floor so cant comment. You need to move the furniture yourself if you wanna sit outside on the 3rd flr.
Master bedroom was huge, with view of the sea. Toiletrie, dental kits were provided. The toilet door was abit faulty, could not close properly..sigh..
Bathroom wall looked mouldy/ dirty.
We were greeted by thunderstorm the next morning, the wait for buggy took more than 15min in the morning--breakfast peak + inclement weather. Water started seeping into the 2nd flr landing during the pour, and water was dripping from the bathroom...itz crazy..fortunately we were checking out that day already..
Cant comment on other facilities as we didnt get to try..will i go again...maybe after their next round of refurbishment.
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Price per night from:€88
Posted on Jun 2, 2026
Teo Hwee KhimThe staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout.
Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day.
Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.
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Price per night from:€38
Posted on Jul 3, 2026
Guest UserThis is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance.
The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again.
The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement.
The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests.
The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.
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Price per night from:€27
Posted on Mar 24, 2026
Guest User
Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.
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Price per night from:€25