3-Star Hotels in Bern

I stayed one night here on my way from Paris to Interlaken. I booked it at the last minute, so I didn't have high expectations, but it turned out to be the best place to stay on my trip! First of all, everything was spotless, and there was nothing lacking. The room amenities were sufficient, and they even provided a water bottle, backpack, and umbrella for use during my stay. Breakfast was included free of charge, and there were about four kinds of cheese. It's close to Bern station, the area is safe, and all the reception staff were friendly and helpful, making for a very comfortable stay. If I ever come back to Bern, I will definitely choose this place again!

Let me start with the cons. 1. We booked two separate nights, and for the first night, they put us in a room on the basement level, which was on the same floor as the underground parking lot. The design was quite impractical: after opening the door, the bathroom was immediately to the left, and you had to walk down three or four steps to get to the bed. This was a bit dangerous for anyone needing to use the restroom in the middle of the night! For instance, my husband actually fell once when going to the bathroom at night! 2. The air conditioning wasn't cooling. After talking to the front desk, they said their system showed the AC was working. The two nights we stayed weren't extremely hot, but it was still hard for my son and husband to sleep comfortably. Now for the pros: 1. They offer free 24-hour milk and coffee. 2. The staff's service attitude is excellent. 3. The location is superb. 4. It offers great value for money.

The location is quite convenient, there's a small funicular that takes you to the station. The service was excellent, and the breakfast was superb! I was satisfied, except the room felt a bit stuffy and lacked ventilation, and there was no air conditioning (though you could rent a fan from the front desk with a deposit). Other than that, everything was great. Many foreign students stay here in groups, which gives it a very lively and youthful atmosphere.

Location was great. The train station at your doorstep. Staff were helpful. I voiced my concern about heating and a light that was blinking and all concerns were addressed quickly. All in all, a great stay and staff were well trained and based on my conversations with them, they had been working there for a long time, hence the knowledge and level of service. One thing though, is that the lighting in the room could be improved; that would be really helpful for those coming on business trips and working on their laptops.

About 10 minutes walk from the station, the hotel takes a full self-service form, they will enter the hotel password and room password one to two days early to send to the guests by email, and then the check-in process is all on their own. The room is clean and hygienic, the space is large, there is a small kitchen for cooking, and kitchenware is also provided. If you want to scale, the hotel's elevator space is very small, and only one person can be accommodated each time with a suitcase. In addition, the check out time is also very early. There is no luggage storage or breakfast.

在攜程預留的民宿電話是錯的，在我們抵達時一直聯繫不上，到處找電話耽誤了很久！民宿也沒有發密碼，而是發郵件讓登記證件…攜程也沒有提醒讓登記，導致一直兜兜轉轉不知道怎麼聯繫上民宿進去，體驗感很差！！搞了快兩小時才進去！！！

Three-star hotel in a big city. The standard room is not big, the law is quite satisfactory, the decoration is aesthetic...but it is still comfortable and there is no smell in the room. Breakfast is OK, better than the Samsung hotel in the mountains, but in Switzerland, um, for the Chinese, it is OK. It is convenient to take public transportation to the clock tower in the city center by 2 stops. Confirm with the hotel in advance that you can book a paid parking space, about 16 Swiss francs a day. (I can't remember) Service attitude is very good.

The hotel was situated within a short walk from the main station. The room was large with complimentary water which was a lovely gesture. Having the Berne card free was a great help with getting around. Breakfast was lovely with a good choice of cereals, bread, croissants as well as fruits and yogurts. Would recommend to other travellers.

The breakfast was great. The staff was friendly. The room was clean. The hotel is a few stops away from the main station by tram or bus and seems to be located in a safe area. The hotel also provided a code for free transportation in Bern area.