Suzhou Hotels with Breakfast

The grounds are beautiful and being next to the scenic garden was great for photo taking. The free Chinese costume trying experience was fun. We topped up 100¥ and 150¥ to include hair styling and a full day rental of a nicer range of hanfu (ancient period costumes). Although the hotel is non smoking, we could distinctly smell cigarettes smoke along the corridor. The first room we were given had a strong stench of cigarette smell and the reception promptly changed the room for us. Staff wise, front desk staff, Jingfeng was very helpful and went out of her way to assist us when we had problems with our food delivery. We appreciated the general friendliness of the team in the hotel.

Staff are very good , welcoming everyone , check in and checkout was very fast and easy way , all the team are cooperating, Ms.kathrine on front desk was very kind to guide us doing Covid-19 test. The breakfast was great , the setting area is very comfortable , great location as well. Strongly recommended this hotel and plan to stay for my next trip to Suzhou as well

The hotel is located very conveniently at the Xinghai Square, having access to the subway, being very quick at the several high speed train stations or the freeway. The staff is super friendly and very very helpful in Lamy cases. The hotel itself hat aged and you can see it, nevertheless the staff always do everything to help you enjoy your stay as much as possible.

One of the best city hotels I’ve stayed at with excellent service. Staff were super friendly and responded promptly to our requests. We loved our stay here very much.

The hotel is located in the an excellent location, being very close to Jinji Lake and Suzhou Center. The exterior of the hotel and the surrounding scenery harmonize beautifully, especially with the night illuminations blending in perfectly. The interior design of the hotel is very elaborate, and the service provided by each staff member is outstanding. The only issues I encountered during my stay were with the bathroom facilities, which were fixed after a quick call to the service staff. Additionally, the hotel's breakfast had a plentiful selection of main dishes; however, it would have been nice to have a greater variety of side dishes available.

Our overall stay at Park Hyatt was definitely memorable. The service was wonderful, the staff were helpful and kind, the facilities were exceptional. I would like to mention Betty, Shaw, Adolph, Vivian and Nick for being such amazing staff! Betty and Shaw made sure we received complimentary cake and wine in celebration of our anniversary. They were so responsive with our questions and are always ready to help. Adolph and Vivian assisted us with checking in and reception. We can’t speak Chinese well but they communicated with us in English which made our stay even better. They also helped us book our dinner reservation. Nick was the manager at apartment 208 where we had dinner. There were complications at first but Nick was able to handle everything well. He was also super kind and respectful. Our stay was almost perfect except for the fact that there was another guest who was blowing his nose, coughing and spitting in the pool which was a turn off for us. We decided not to use the pool anymore. Overall, I highly recommend this hotel for couples, friends and family who need a wonderful staycation.

Good location, around the malls with many eateries nearby. Room size is decent and clean. Can see it's a little old fashion designed, but it's very well maintained. Coin laundry and dryer are a bit expensive.

I have extended from 2 to 5 nights stay. It's very good hotel, the surroundimgs is very vibrant and transportation especially subway is very convenient. Nothimg bad to say, just a bit surprise that seems very quiet and less guest staying, could be in loe season and high competition among nearby hotels

The hotel is very beautiful with a nice garden and a private lake. Hotel check-in was very smooth, the staff did their best to meet our need. As we were celebrating our anniversary, the Hotel prepared a cake for us and delivered to our room. We really loved that kind act from them. The Buffet dinner is only open from Friday to Sunday, though it was not a problem for us I think the hotel should think about some guest who don’t know the city. For hotel check-in we were lucky to have King Jin and Selina who helped us with a beautiful room with the lake view and Selina was very responsive by sending the iron to our room. I have a big appreciation on the second day for Abel Cheng, the concierge who rented the power bank for me to use outside But Abel also gave us some direction in the city, he was fully available to respond. On the last day, it was Yolanda Yu who extended our card for a late check-out as our train ticket was scheduled at 5pm. Breakfast was very well coordinated with Jason, he took good care of our baby. Overall I will say that our stay was superb.

We have had a great time stayed at the Nikko hotel. The staff is friendly and courteous and the level of service is great. Particularly the lady at the front desk,( I completely forgot to obtain her name) who is so kind at explaining our needs to the cab driver and even asking the driver to contact the hotel should we face any difficulties in making payment through WeChat. What a kind and thoughtful gesture by her. Thank you.