The rooms are spacious and huge. Our room paid for before we arrived (this is for 4 people), we arrived with only 2 towels in the room (its policy apparently but they will get you the right amount of towels after you tell them, but if I have paid for 4 people, I would still expect 4 towels), there are no phones in the room so you do quite a bit of walking to and from reception for things until you have their number. Absolutely no internet reception in the room. The village water was out one morning and that impacted the hotel stayers, we utilised our own purchased water bottles to brush our teeth, clean ourselves up and also flush the toilet. No room service. There were no pool towels available during our stay. Staff are lovely, food is overpriced.