The customer services was very wonderful. The place is beautiful. The rooms were very clean. Breakfast was not free, you walk over to their sister hotel. I was told by two different people that it was free, only to have to pay when we got there. Not super spendy like 3 or 4 dollars per person. I was probably just grumpy,and irritated at the surprise. I also suppose its my fault for not seeing it before when booking. Besides this my kids loved the pool (that is also at the sister hotel across the parking lot.) The whole vibe and decorations were darling. And I honestly would consider staying again if we are driving in the area.