It was a wonderful stay! My family and I really love the hotel. From check in until check out, everything was smooth. Extra credit to the team and staff. We had a stay there to celebrate my husband’s birthday, they helped out with the decorations of the room. It was so delightful.
Check-in was smooth and the staff were friendly, professional, and always willing to help with any requests.
The room was clean, spacious, and well-maintained. The bed was comfortable, and the amenities provided (Wi-Fi, toiletries, coffee station, etc.) were more than adequate. Housekeeping did a great job each day.
Overall, this hotel offers great value for money. I would definitely recommend it to anyone looking for comfort, convenience, and friendly service.
The hotel's location is excellent. There's a mall right downstairs, making shopping and dining super convenient. It's also close to other tourist attractions, and getting a taxi is quick and easy! We even ran into Chinese celebrity Huang Xiaoming and others promoting a movie at Gurney Plaza during our stay.
The facilities are good, including a jacuzzi and a shower with three spray angles. The entire room is well-laid out and spacious, and the balcony is a nice spot to sit. It's quite enjoyable to peek outside on a rainy day, though there's also an air conditioner outdoor unit. The stained glass is beautiful and the interior decor is interesting.
Overall, the service was friendly and polite, but there were some issues:
Regarding room tidying, when we were resting in the afternoon, the cleaning staff left a room key and came in to retrieve it. We didn't see who it was due to an obstruction, but it did startle me.
Important note: You *must* swipe your room card when leaving for the door to lock. This was not clearly communicated by the front desk.
In the breakfast area, we felt rushed even before closing time, and the food was just average.
The Muslim prayer call bell malfunctioned and rang for a while around 1 AM, which was disruptive.
It's very close to Do Chian Tea Room and Jay Chou's Founders on foot.
Lots of great things to say here. After spending a good amount of time in the main city Penang, this hotel in Batu Feringghi was a well deserved and almost dream-like escape that provided my lovely companion and I not only a chance to reset but it gave us the most romantic beach experience in all of Malaysia.
The hotel itself is nestled on a clifftop overlooking the wonderful and vibrant Malaysian beach and is walking distance not only to great restaurants and shops but also to many beach and water activities. I highly recommend having a dinner on the beach and watching the fire show before retreating back to the comfort of this hotel.
The hotel campus is nicely laid out with a gleaming downstairs entrance area that made us feel like we were in comfortable luxury from the first moment there. Our views from the room were spectacular and the room itself was quiet and peaceful. The staff went out of their way to make us feel at home and the on site amenities (spa and pool) were all above and beyond all our expectations. This was a perfect getaway trip and an excellent chance to see another side of beautiful Penang.
Overall, it was satisfying. The staff were polite and friendly. The room was clean and comfortable. If possible, I'd suggest upgrading the TV channels; there were too few options. For guests like us who stay a bit longer, it gets a bit boring because there aren't any good TV programs.
My husband and I stayed for one night on the 29th, and overall it was a very pleasant experience. The room was spacious, clean, and comfortable. The bed was cozy with fresh linens, making it perfect for a restful night. The service staff were friendly and attentive, and both check‑in and check‑out were smooth and efficient. Breakfast offered a good variety of local and international dishes, tasty and satisfying to start the day. Overall, we were happy with the stay. It’s a great choice for couples or families looking for comfort in Penang, and we would definitely consider returning in the future.
Seriously can't recommend this place enough! The location is fantastic; it's only about a 300-meter walk from where the ferry drops you off. The staff are incredibly welcoming. While we were checking in, they immediately offered each of us a bottle of water, which was a lifesaver because the Penang sun is no joke. Our room was very clean and tidy, and the mini-fridge was stocked with five different drinks. There was also a capsule coffee machine and a jar of candy on the coffee table. Housekeeping came daily to clean and restock everything. My only minor wish is that the breakfast selection could be a bit more varied.
We had a wonderful stay at this hotel. The room was spacious with a beautiful view, and the private beach made the experience even more special. The hotel facilities were great, and the service was excellent throughout our stay. Breakfast was also very varied and enjoyable.
When one of our rooms had an issue, the hotel responded quickly and handled it very well. They provided us with a new room, upgraded it, and even gave us a complimentary gesture.
Thank you, Angsana 🙏
Fantastic! Exceeded my expectations.
The swimming pool is great for families (two adults, one child), and the water is quite clean. Plus, there's a slide!
Inside the hotel, there's a huge swing set that's perfect for photos.
Breakfast offers a wide variety, including both Southeast Asian and Western options. The fruits are incredibly fresh, and the jackfruit was especially delicious.
All the hotel staff are very nice and have excellent attitudes.
They also provide complimentary bicycles for guests, including both single and tandem bikes.
Our room had a partial sea view, and all the amenities were very clean. The outlets are international, so I didn't need a travel adapter at all.
I highly recommend watching a fire show. You can find many options just a 10-minute walk down the beach.
When walking along the beach, you can really notice that the sand at the hotel's section is much finer than elsewhere.
Great
1893 reviews
9.3/10
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First time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
Fast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality! Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room. Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊. Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places. Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
⭐️⭐️⭐️⭐️⭐️ Excellent Stay at DoubleTree by Hilton Batu Ferringhi I booked my stay through Trip.com and the whole experience was effortless. Check-in was quick and smooth, and the staff member who attended to me was genuinely warm and accommodating. I was also given a late checkout, which made my stay even more relaxing. One thing I really enjoyed was the welcome cookie. It’s such a nice and thoughtful touch, especially when welcome drinks have become quite boring and predictable. The cookie felt unique and memorable. The lobby is spacious and inviting, with a beautiful view that immediately puts you in a good mood. My room was clean, comfortable and beautifully designed. Not long after I settled in, the hotel called to check if I needed anything. When I requested a toothbrush, they sent it up very quickly. The service throughout my stay felt attentive without being intrusive. Breakfast was excellent. There were plenty of choices and the staff were always nearby to help. Everyone I interacted with was friendly, which made the whole experience even more enjoyable. The gym is nice, well maintained and has a great view. The pool area is spacious, relaxing and perfect for winding down. Overall, I had a truly pleasant stay at DoubleTree Hilton Batu Ferringhi. Great service, great facilities and a very comfortable atmosphere. I would definitely come back again. #TravelReview #HotelReview #TripCom #DoubleTreeHilton #BatuFerringhi #PenangHotels #TravelMalaysia #HotelStay #HolidayVibes #TravelExperience #LuxuryStay #VacationMode #WanderlustMalaysia #GreatService #ResortLife
Had a great stay at Lone Pine Penang. The atmosphere was peaceful, the room was clean and comfortable, and the service was excellent. Perfect place to relax and unwind. Would definitely come back again.
The Amari hotel offered a really nice and enjoyable experience. The room was new, clean, and spacious, the gym was modern and well-equipped, and the pool was stylish and stunning. The breakfast is excellent. Canteen is beautiful and bright. I’d happily stay here again!
Hard Rock - Pleasant stay. Getting a superb experience from the Lagoon room. It is an amazing experience with the pool just in front of your room deck. Head into the pool for a swim anytime and back to the deck to chill on the bench. The front desk staff is very friendly and helpful, on the contrary, it is a bit disappointing on the concierge side as there is a contrast if comparing the two. Breakfast is great. A lot of selection and food is holding up its quality. However, the decorations and renovations seem to be a bit ‘outdated’, but not sure if this is intentional. The pool and surrounding facility are great as well, with the beach feel with sand on the floor surrounding the pool. There are sections of the pool which have sand as well. One thing to take note of is they have lifeguards on duty.
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