Pick the best Homestays in Zouq Mosbeh from our selection

Explore Guest Reviews of Hotels in Zouq Mosbeh

Grand Gabriel
4.1/55 Reviews
Before booking we have checked online for the price for two nights for 90,721 LBP but actual price for two nights for 120,000. We went to check the hotel and room before booking and agreed on a specific room, and the manager jean told us that there is a restaurant there that plays music, but apparently it was a night club. Once we arrived, we got the room card and a paper for the internet. the internet didnt work for the whole weekend though we asked for another pin, we asked for one bed, we got one bed with two uncomfortable mattresses that we couldnt sleep till next day, and so does the pillows very sharp like stones-alike, We ordered several times for slippers from the room service, the reception(from 3 staff actually), the IT.. And we didnt receive any, We asked from the room service to open a bottle of wine, and he was trying to open it on the floor in front of our door, And the most outrageous situation is that at 1 am in the morning there was a loud and awful type of music that stayed till 5h30 in the morning and we knew this info when i called the receptionat 2 am and informed him about my complaint plus the mattress and pillow and he said quoting:” i am sorry we are fully booked, this is a night club that stays till 5h30 or 6h00 in the morning and every day and if i have any checkout rooms tomorrow i might change your room”, Not to mention the loud sound of the ac and the mini bar. Guys, we didnt sleep all night The next day, i have informed the reception about my complaint, she was a kind women, and agreed to change my room, this was about time of 10h30 in the morning, and didnt received the next room until 6pm, we had to wait a lot of time for the check in, When we received the other room, the mattress was king sized but covered with a noisy sheet because the mattress was not clean( we have checked it), also we asked for slippers and did not receive Also the view from this room was a landfill, so imagine But the noisy night club vanished in this room except for the noisy rooms next to us were talking and laughing out loud while their rooms were open and chairs in the hallways, we called reception and said they will handle it but they didnt, so at 5h00 in the morning we went out of the room and asked the guests in house politely to the keep it quite, they were bothered from this complain and shut the door, but still they were loud, And since we have checked in late like 10h30pm, we agreed with the manager Jean for a late checkout but he didnt inform anyone though he was still in the hotel that concludes our weekend with less than 48 hours as known worldwide While leaving, reception or even manager didnt apology for all our complaints and we paid mini bar and left Worst experience ever, i dont recommand anyone to live this experience and lets make it clear that this is not a 4 stars hotel not even close, 1 stars max

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Local Travel Info

Number of Hotels4
Number of Reviews11
Highest PriceIDR 1,653,667
Lowest PriceIDR 139,525
Average Price (Weekends)IDR 1,046,947
Average Price (Weekdays)IDR 1,051,367