Adelaide Resorts

Hotel was rather new and clean with a small pool and gym that’ll be adequate if you’re the only ones using it. However service can be improved on a number of occasions - room wasn’t cleaned despite putting out the sign, housekeeping staff entered the room despite having do not disturb due to system error showing we had checked out.

We checked into HotelMotel late in the evening and picked up the keys from the reception at Hotel Alba next door. It was a short walk to the motel. The group operates 3 hotels that are adjacent to each other including the Terrace Hotel on South Terrace which is the southern border of Adelaide City. The hotel has rooms on 2 floors surrounding a central carpark on 3 sides. Parking is free for HotelMotel guest whereas guests have to pay extra for secure parking at the other 2 hotels. HotelMotel has been recently renovated and won some awards for its upgrade. There are no lifts and bags need to be carried up a flight of stairs if your room is on the upper floor. The surroundings were very quiet which enabled us to have a good sleep. The room was comfortable and the bathroom modern. We would stay again on our next trip to Adelaide. There are not many options for places to eat late at night except for the Pulteney Pokies place around the corner which had friendly and helpful staff.

On check in reception were rude and unapologetic for increasing the advertised price (and booked price) by $30 and advised that the website we booked on must have been pricing in Singapore dollars despite the booking made in Melbourne Australia. Then their Eftpos machine would not accept either my debit card or credit card or my wife's credit card and could not offer a solution and made us both feel like we were second class citizens, when I suggested they try their other Eftpos machine they were reluctant but eventually agreed and the payment went straight through. Disgusting conduct by this business.

The location was excellent: just one street away from Central Market and Chinatown, and very close to a tram station, making it super convenient for getting around the city. However, we were disappointed by the apartment, which we found very unwelcoming and dark. The bedroom had no windows, and the living room windows were permanently covered by curtains that couldn't be opened. This meant we had to keep the lights on all the time. In the living room, only one of the three ceiling lights was working, creating a rather gloomy atmosphere. The check-out time between 8 and 10 AM also seemed a bit too early for us. Considering the price, we would have liked to be able to linger a bit longer.

A fantastic hotel, with quiet rooms and friendly staff. Rooms have everything for Travelers. Really tasty food as well - one of the best ”Schnitzel” in the World! (On some days with special food offers). A warm atmosphere with some ”Art Deco” elements. Highly recommend!

The hotel is just one street away from the pedestrian street, making shopping incredibly convenient. Airport shuttle buses J1 and J2 stop right at the bus station in front of the hotel. The hotel itself is clean, tidy, and comfortable, and the breakfast is quite good. The staff are warm, attentive, and patient.

Stay overall was great and good location but nothing was open on Sunday to get food or drink in the hotel. Also housekeeping only if requested which we didn’t know so by the time we realised it was check out time. Would definitely stay again. Car park next to hotel was only $5/ day on weekend.

I had a great stay here compared to most hotels where the room is spacious and there's a big window with sunlight coming through and they provide welcome snacks and water for free which is rare these days unless you stay at a 5 star hotel. I was happy with the friendly customer service and allowing to store my luggage before check in and after check out. What could be improved is a sign as soon as the lift was being fixed as I didn't know the lift wasn't working when I was waiting for it on level 3. The room tends to be stuffy when the air con isn't on and brings a stuff smell. Windows need to be opened if it would open. The hotel card is quite fiddly and takes a while to unlock, they need to replace with better cards and door signal. In saying that, I would stay again as it was a good experience overall compared to other hotels I stayed in. It's not far from IGA groceries and bus stops plus there's a shared area to cook your food.

Didn't take many photos. The environment was comfortable, dinner was delicious, and breakfast was standard (cereal, toast, milk, jam, butter, small cakes). This place is definitely worth the price.

This place is great value for money. Nice clean rooms and comfy beds. The down fall is they don't have a pool and don't have chairs to sit on the balcony. The main thing to avoid is the hotel restaurant, it is terrible!!! I order the calamari and it looked like a kids meal, over cooked, over priced and just bland. My husband ordered the grilled chicken, it was boiled chicken they took out of the freezer and put onto the grill to get few grill lines. It was still cold in the centre. Many better restaurants are located nearby.