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The holiday apartment was very clean and very good

The apartment is ideally located, quiet and yet central. Clean and comfortable.

Something slowly at check-in, but otherwise everything was good. It was exactly fit for our purpose.

positive: location near the center and proximity to the station. The house is soberly furnished, but everything is there. Negative is that there is a lot of traffic noise. No private balcony, a balcony for two homes, but due to the noise and the less attr

It is good to walk from the station and close to the city center. Service, cleanliness. I like the location. It is good to visit and it is near the lake. Breakfast is also delicious. Highly recommended.

A little distance from the center, it is possible to park, there are bus cards for three people, a family room for booking, and a sofa bed for children. At 9 o'clock in the evening, I have to go to the opposite hotel to find the front desk and say that it is the same hotel. The booked room has a balcony with views of the Alps and a little bit of lake.

The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient.

Very nice apartment, take the key yourself, put it into a small box after check-out, the room is bigger, there are kitchen utensils to cook for yourself, there is free parking space downstairs, much better than the Swiss cabin hotel, the Swiss cabin is too bad too Poor, very unfriendly to the Chinese, and according to the head charge, after check-out, I want to put the self-driving car for ten minutes, rare, such a bad hotel, unforgettable Switzerland!

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!