Service: Congdu International has a high-end atmosphere, high privacy, beautiful environment, and the service environment makes me feel comfortable and royal, and it makes me completely change my perception of the service level of domestic hotels! It turns out that hotel service can be so meticulous and considerate. Congdu Hotel has achieved this as long as you have reasonable requirements, the hotel can satisfy you. The service is a one-on-one private butler. Our gold medal butler received us with a badge and her name was He Liying. WeChat docking informed us of the precautions. She was already waiting for reception at the entrance of Congdu. The service is quite in place, not only does not affect the guests' stay, but it is also available 24/7. On call every hour, butler-style service. Wherever we go, the butler will drive a battery car to pick us up, explain and accompany us. The reception standards are very high, smiling and caring, making everyone feel at home.
Environment: The hotel covers a large area. It's like a maze when you enter. You can't find the southeast, northwest, and northwest. The environment is very beautiful. The entire manor is very grand, with fresh air, birds singing and flowers fragrant. It is styled in the Tang Dynasty and has a private outdoor hot spring.
Catering: The breakfast is rich and delicious, the Chinese food is delicious, and there are welcome fruits.
We feel: The Hidden World Hotel is really extraordinary. We have stayed in many hotels, but the service here is the best and the environment is quite beautiful. Whether it is the gold medal butler, restaurant waiter, lobby service staff, security and cleaning staff, etc., every time It once again made me feel warm and comfortable. Overall, there are no downsides other than the price and we would stay here again. Many thanks to all the hotel staff for their warm service!
- okjsz
Imperial Springs is a beautiful hotel set amongst a very serene Guangdong environment. Don't expect lots of busy activity here. Lots of quiet and it's often possible to not meet any other guests for hours at a time. The hot springs were peaceful and empty of people. There are staff on hand offering tea regularly. And it is open till late.
To get around the facility you will be driven by a butler. They are always friendly and helpful.
As a foreigner in China, I would say that Imperial Springs perfectly blends the experience of being in Guangdong, with aspects of staying in a hotel that will make a Westerner feel at home. I will be recommending it my colleagues and friends.
There is both a Chinese food restaurant and a Western food restaurant. The Chinese restaurant did not have a menu available in English.
Of course the hotel is a little on the pricey side. A bit cheaper would make the whole experience feel a bit better for customers.
As always, it is the staff and people at a hotel that make the experience excellent. Ceci in the restaurant was very attentive and made sure I found some high quality food recommended from the chef. The hotel clearly employes highly professional catering staff.
Rako and Michael also gave an excellent welcome tour to the hotel and took the time to drive me around to see the beautiful scenery.
- Philip Andrew
