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This hotel is absolutely perfect, and the service was outstanding! I've stayed in many five-star hotels, but this one truly exceeded my expectations. I highly recommend it to fellow Chinese travelers! The facilities are very new, and they even upgraded me to a two-bedroom apartment for free, which must have been around 160 square meters. The restaurant is also excellent; I tried the steak house and ordered an improved version of the Whiskey Sour, which was delicious. The ambiance is great, and you get a fantastic view of the Nile River from the window – very chic! You can take a boat from the riverbank downstairs, though I didn't go myself as I wanted to try a felucca. When I checked out, they kindly extended my checkout time to 2 PM. If I hadn't already booked my next stay at the Movenpick Resort Aswan (Movenpick Palace), I would have loved to stay an extra night, haha. In short, it's just one word: perfect.

The best service in terms of speed of response to any request, in addition to cleanliness and attention to services, as well as good reception, especially from Brother Mohab in the reception department. All employees are characterized by professionalism and sophistication in dealing. There is no doubt that the Four Seasons Nile Plaza is one of the best hotels in Cairo.

Let’s start from the front desk. The staff are very friendly and very helpful especially Mr. Ahmad and Nadeem they were so nice and helpful. The room was spacious and clean. Breakfast was great.  Housekeeping supervisor Mr. Mohammad was very understandable of the guests’ needs, and the young guy at the housekeeping NoorEdeen was professional.  Overall the hotel and the staff offered amazing hospitality, service and a great stay.

The iconic hotel located at this perfect location facing the great pyramids with a rich history and it did not disappoint us in general. Easy access to the pyramids, GEM tour. Good service and friendly staff. However, we paid for more to get an upgraded room - to have the partial pyramids view. Yet, there was a wedding ceremony setup inside the hotel, which affected our overall experience. The Indian restaurant was quite recommended! Lunch at 139 was also good!

Special thanks to christen the guest experience, you were really helpful and friendly, The place is amazing the staff are welcoming and helpful , over all it was an amazing experience, definitely will do it again 😊😊

Good location with excellent services , staff are friendly and helpful , nice Nile river view

Very beautiful hotel with wonderful location and so much details highly recommended for the people who looking for special location in Cairo and beautiful place

Lovely hotel in a prime location on the Nile. Our room had a lovely view of the Nile and the pool area. The room was modern and had all the amenities you would need including some luxury Byredo toiletries which were a nice touch. Though it’s a newly renovated hotel, the downside was that our non-smoking room had an unusual smell in it and also upon check in, the entire carpet was wet. The breakfast buffet was good although some items were a bit stale by 8am (pancakes in particular) which could’ve been better if fresh. There was no room service options from your room so we tried the restaurants but wouldn’t really recommend. We tried Kamala which is a pan-Asian fusion and though we were the only guests dining, the food took over an hour to make and wasn’t the best. The Solano restaurant again was okay, much fresher than Kamala. Would recommend the hotel for its location however the reception can get really busy and the staff could do with being more attentive to the guests they’re serving rather than those impatiently interrupting.

The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out... The bed and pillows were good; I slept very well for both nights. However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running. The room came with a universal adapter, which was a thoughtful touch.