De Sovrani Map, Address, Transportation & Nearest Stations and Airport

We visited Ibiza for a family trip, it's an amazing resort. Delicious spread buffet they kept in the restaurant. Kids activities are too good, my son was tried his skill in archery. Staffs are too good and supportive, starting from boating, dining, housekeeping, especially Subhendu, Suprava. Will visit again, recommended to all visit here for a spend good & refreshing time.

The hotel's food and beverages are fantastic (pictured), the breakfast is very rich, and the Chinese buffet is also the same (the RMB is close to two hundred). The service was very considerate. One night before check-out, the front desk called the room to get information about the flight. When I knew that it was a flight at 5 pm, I immediately indicated that I could extend the check-out time to half past two. Every time I go out, the staff of the Concierge will use the uber to call the car, and I will not bother. The room cleaning was also very careful. Next time, I will choose to live. The downside is that the market on both sides of the door is too embarrassing, and I can't go out for a walk at night, but the hotel is soundproof, and entering the iron gate is another quiet world. Also, the toilet flushes and needs strength. In addition, perfect.

I had a amazing experience in Taj Bengal , I am here for the first time. Ms Nunte gave us a Great exposures toward the services of Taj and specially offered us Jhalmuri and Chai. She is very humble and ground to earth person, I am glad Taj has employees like Ms Nunte. Keep up the good job☺️

It was very pleasant stay, nice and cozy hotel near to the airport. every staffs are very much courteous and professional. rooms are extremely good , in this covid situation i have seen only this hotel maintain proper sanitation . Reception staff very well trained and helpful, polite. food are awesome. i recommended to all visit this property if you going to visit kolkata. they actually ensure for best service and comfortable stay. During my stay i met Mr. Avishek (***ager of the reception ), he is very helpful person. i am happy with pipal tree.

We booked this place when I read about this place in an article, the old world charm of restoring a old property and currently refurbished made me go for it I booked for 7 nights with my family through Agoda for INR 3500 per room, we had 2 rooms. Arrival experience was great, room was available as soon as we reached around 1 pm IST. As I mentioned it’s a small property restored, rooms are small and have a vintage feel, rooms have colour themes so our was Charcoal and Veredian (green) the first impression was quite positive but post that I don’t have anything good to say. Also our room sizes were different. Charcoal was bigger than the other room veredian. But Veredian had a small balcony which charcoal didn’t. Our room included breakfast, and they have a café which they run on the lower level which is usually busy, despite that the first evening we ordered tea and it took 45 mins for Masala chai and it came literally room temperature. After that it was a daily story for next 7 days, may be because I come from a fast paced city were time is more valuable than money it was really frustrating to see the laid back attitude and slow pace of service from staff. To handle this better I decided to place the breakfast order the earlier night for next day morning so no one is inconvenienced and even they have time to ***age their orders. I gave my bf cards at the reception at night for next day morning for 0930 am breakfast in room, the reception person confirmed it will be taken care off. To my disappointment even at 10 am next day morning no tea no breakfast. When I went down to inquire, the only person who was ***aging the desk had no IDEA we had breakfast orders. He said he will arrange it now, and apparently the night person didn’t inform them the morning staff. The breakfast was than bought in next 20 mins. They have a menu from which you could choose One juice, one beverage ( tea, coffee, hot chocolate) main course (have enough vegetarian and non-vegetarian option) and a side order. Portion wise its good per person food quality is also good. But yet again the masala chai was room temperature. The next day morning we decided to sit in the café on the lower level and take our breakfast hoping it will speed up the service when they see guest in front of them but unfortunately the servers once take the order and they just disappear. I think they have same staff for reception and café because we had to call a server everything by going to the reception to get their attention. Plus though the tea was hot enough it took them 45 mins for an omlette order. Well the entire week we stayed service specially from f&b was pathetic. No empathy and no attention to detail. At night I have asked them for refilling water bottles which they keep in rooms and that too has taken atleast 20 mins for someone to come. We either ate out entire week or got a take away but didn’t dine in the hotel because of their speed of service. Wifi in room is weak and doesn’t ex

Nice, still have to improve alot of things I am trying to reception but call go to emergency department

The new landmark building by ITC SONAR is a relatively stylish hotel in the area. All the facilities are new, but the smell of the decoration will be greater due to new reasons. There are Chinese restaurants and Chinese chefs, and you can order your favorite dishes. This is the most advantageous, the consumption level is not low, the buffet is 180.

Best for weekend vacation.staffs are very helpful.The food was very tasty. Their behaviour to us was like family and not guests.It was a lovely experience. The property is well maintained, neat and tidy. You get amazing view of the lack from the room is amazing. Here we got pool, boating,and ***y more other.happy the visit Creek Club.

Honestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details: Room: 5/5. The decoration, the ambiance, the wall art. Lobby and other places: 5/5. Absolutely loved the design and hotel architecture. Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in. ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting ***y more customers. Bar and Food: 4/5. Good collection, great taste but very expensive. Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well ***nered. Absolutely a delight to talk to and learn about the local areas. I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.

Beauty Concepts Pvt Ltd ( BCPL ) has conducted ***y International Fragrance Brand training sessions at The Astor in their Conference Hall in the past for several years successfully. This time, it was special due to one of the representatives of The Astor, Mr. Rudro Ghosh for providing special service during the ongoing brand training from 23rd till 25th Nov'2022. This gentle*** has taken care to all our small-small requirements very firmly in all the possible ways and as a result, our Guest has confirmed us to conduct all our future training session to be held in the same venue. Thank You THE ASTOR, for deploying Mr. Rudro Ghosh ( In particular ) to provide his EXCELLENT Service during BCPL Training Sessions for all the 3 days.