I normally don't write reviews, but after the experience my friends and I had here for my birthday, I had to write one and I wish I had known about this place and their spa sooner. First and foremost, while the historical looking hotel is great and the service was fantastic, the amenity and service that stood out the most was the spa. It's intimate and immaculately kept and the service reflected that, being customized to our preferences perfectly. Carol, the spa manager, was nothing less than amazing! She was patient and accommodating, with any last minute changes and requests being taken care of without issue and with such a friendly demeanor! We had several requests and needs and she was able to ensure it all happened seamlessly. Even better, it was the absolute best massage we all had ever had; this coming from someone that has higher standards than most when it comes to spas, given that I've been to more than I can count. I'm ecstatic to have found a fantastic spa and am really glad that my colleague recommended her; I can see why she came so highly recommended. Oh, and the pool was perfect! It's on the second floor, so it feels nice and tucked away from everything else so there's no bothering foot traffic or other facilities that hinder it. This was the most memorable event we have had in a long time and we can't wait to celebrate again for another event, and definitely for the next birthday!
- Guest User
From the moment we arrived the staff were excellent. From the doorman, front desk and maid service. The room was immaculate and so very comfortable. The pool area was great with just enough chairs so it wasn’t crowded. The breakfast was outstanding. We didn’t have enough time for the afternoon Tea, but definitely next time!! Thank you for making my “big” birthday very special and memorable
- Guest User
