We had a very nice “luxury overwater bungalow” which was in good shape. The lagoon was a dream, you can directly enter from you terrasse and have plenty of fishes in the coral guarden. Yet we heard many complaints from other guests about the “superior overwAter bungalows” which seemed in not good shape.
Service felt like non-existing, especially as we were in StRegis Bora Bora before. As we and some others were arriving early, they parked us in the lobby area for several hours and also after several reminders did not manage to fill up coffee and water. (This Time could also be used to show people the Ressort or bring them to lunch as other hotels in this price area manage to do).
Breakfast was decent, but again very bad and slow service (with the only highlight being the customer crazy guy preparing your eggs and pancakes, sorry forgot his name he made my day). Getting your coffee or tea might take ages, sometimes not coming at all. They also took ages to remove used plates from tables, resulting in bird invasion everywhere.
Dinner was mediocre at best.
-no gym
-wireless is very bad and slow everywhere
Conclusion: lagoon is very beautiful, but overall experience in the hotel does by far not match the price level. They have to step up a lot!
- Guest User
Sofitel is on Moorea Island, very close to Tahiti. It takes about 45 minutes by boat from Tahiti to Moorea Island. Sofitel's meals are relatively Chinese, the rooms are large, and the water activities are friendly to travelers who can't swim. The scenery is also very good. There will also be lion dance performances during the Spring Festival~
- Guest User
